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Camping under canvas - Tent talk. Advice, info and recommendations

Topic: Vango, praise where it is due

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LQA!

12/7/2008 at 6:54pm
Location: West Midlands
Outfit: Vango Diablo 600 Vango Vail 700

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Joined: 04/7/2005

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We bought a Vango Vail 700 last autumn and used it for a weekend and recently used it again but this time one of the carbon window visor rods split. i was a bit miffed especially as I couldn't find the receipt. I emailed Vango and they requested we send the rod in and they'd see what they could do as the tent is now discontinued.

Well they DHL'l it back in exactly 8 days (including postal time). The rod was was either repaired or replaced.

Excellent service. Now for a nice weekend to try it out.

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Now into our fifth year...

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cal+issysmum

12/7/2008 at 9:29pm
Location: None Entered
Outfit: Vango Diablo 900 & Montana 4

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Joined: 24/6/2007

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The big advantage of buying from a good manufacturer like Vango

Jen

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