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Subject Topic: Calling all Idaho XL owners Post Reply Post New Topic
Message posted by sueg208/8/2008 at 12:02am
Outfit:  Outwell Georgia XL + Idaho XL     Location:  Oxfordshire
Joined: 25/6/2007
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Hi, we have for the second time pitched ours in the garden and both times we have struggled to lift the first two poles up from the ground into an upright position.  It almost feels like you are pulling against gravity.  It looks so easy on the pitching video.  Has anyone else got the same problem or is there a knack?

Please help!



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Sue x

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Message posted by beefysmum08/8/2008 at 12:11am
Outfit:  Avondale corfu sunvalley 8      Location:  swansea
Joined: 05/8/2004
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Hi, I haven't got this tent, but have you opened the doors to let air in the tent before trying to lift it? if the doors are closed there is a vacuum effect that makes it hard to pull the tent up.

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Debbie

Message posted by sueg208/8/2008 at 12:35am
Outfit:  Outwell Georgia XL + Idaho XL     Location:  Oxfordshire
Joined: 25/6/2007
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Hi Debbie - we did open the door out a bit but must admit not fully.  Will try that next time.  Problem is it's not a very big door and on the opposite side is the porch.  Should we open this also do you think?

Thanks



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Sue x

Message posted by beefysmum08/8/2008 at 1:21am
Outfit:  Avondale corfu sunvalley 8      Location:  swansea
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if it is the air vacuum making it hard to lift the poles, then yes, I would open both doors. once its standing, though, close the zips up before pegging out.

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Debbie

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Message posted by o_bee_one08/8/2008 at 7:03am
Outfit:  Outwell Idaho XL     Location:  Reading
Joined: 10/8/2007
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Hi,

We have an Idaho XL, like you we initially pitched without opening the door and it was very hard to pull the first pole up.

The second time I opened the main porch door then crawled through the tent to open the door at the back of the living area. Then from inside I wafted the air round a bit. Then we we put the poles in it was must easier. It is still a little tricky because the poles are heavy.

Shame we aren't quite so good at getting it back in the bag!!
I hope that helped

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Message posted by sueg208/8/2008 at 3:09pm
Outfit:  Outwell Georgia XL + Idaho XL     Location:  Oxfordshire
Joined: 25/6/2007
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Thanks for the suggestions.  Will definately try this next time we pitch.  One more thing, sorry to be a pain but we have noticed that water seems to be dripping from the porch roof inside.  Not lots but it is definately damp to the touch.  Seems to be fine on the roof everywhere else but the porch.   Is this just condensation do you think?

Thanks again.



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Sue x

Message posted by sunvalleysue08/8/2008 at 4:33pm
Outfit:   BearLake 6 and a hot water bottle.     Location:  The Love Shack
Joined: 20/9/2007
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We have a Sunvalley 6 and open all the doors,give it a good shake before trying to lift it.We found trying to lift the back set of poles first was like you said 'pulling against gravity'.So we lift the second from back set of poles first and it lifts up easier.After that its a doddle.

               Sue.

-------------
Sue & Phil
--------------------- I Love My AeroBed    

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Message posted by lisao11/8/2008 at 5:37pm
Outfit:  idaho xl     Location:  Liverpool
Joined: 22/7/2008
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Just used our Idaho XL for the first time.  Love the tent but when we took it down, 4 of the poles lost the elastic connecter bits inside (I'm sure there's a technical name for them!).  Anyone else had this problem?  We've got poles in pieces now - does it matter?


Message posted by sunvalleysue11/8/2008 at 5:46pm
Outfit:   BearLake 6 and a hot water bottle.     Location:  The Love Shack
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Hi Lisao,the term is 'shock cord' and you can get a replacement kit here.



click


                     Sue.

-------------
Sue & Phil
--------------------- I Love My AeroBed    

Message posted by lisao11/8/2008 at 5:51pm
Outfit:  idaho xl     Location:  Liverpool
Joined: 22/7/2008
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Thanks Sue.  Hope it comes with instructions.  Is there something we did wrong?  Surely it shouldn't have happened so soon (we've only had it 3 weeks!)

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Message posted by sunvalleysue11/8/2008 at 6:49pm
Outfit:   BearLake 6 and a hot water bottle.     Location:  The Love Shack
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Well in theory it shouldn't.When we drop the tent we undo each pole from the ring and pin and carefully slide the poles out of the sleeves,make sure you don't pull too hard.One pulls while the other feeds them through from the other side.As they start to come though I fold them together then put a rubber band round each set.


                  Sue.

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--------------------- I Love My AeroBed    

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Message posted by evertonsue111/8/2008 at 7:57pm
Outfit:  tent     Location:  herts
Joined: 05/5/2008
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Quote: Originally posted by lisao on 11/8/2008

Just used our Idaho XL for the first time.  Love the tent but when we took it down, 4 of the poles lost the elastic connecter bits inside (I'm sure there's a technical name for them!).  Anyone else had this problem?  We've got poles in pieces now - does it matter?


We have had this problem with ours to, we took the poles back and they were replaced along with the tent which had a fault.  We are now on our third but this ones is fabx

Message posted by sueg211/8/2008 at 9:12pm
Outfit:  Outwell Georgia XL + Idaho XL     Location:  Oxfordshire
Joined: 25/6/2007
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We have only pitched ours in the garden twice but already the elastic in one of the wardrobe poles has snapped.  Some of the poles do seem a bit dodgy although the elastic is still present, doesn't seem like it would take much to snap. 

Unfortunately we cannot go back to a retailer as we bought ours privately, so we will have to repair ourselves.  I don't think I can go to Outwell directly can I?   It did have a couple of leaks on the seams but we have used seam sealant and fingers crossed seems to have worked.

I just hope nothing else goes wrong!!!!

 



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Sue x

Message posted by evertonsue111/8/2008 at 10:03pm
Outfit:  tent     Location:  herts
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You can use the company directory on this site and email outwell, they do reply but it did take a while, its got to be worth a try x

Message posted by sueg212/8/2008 at 11:23am
Outfit:  Outwell Georgia XL + Idaho XL     Location:  Oxfordshire
Joined: 25/6/2007
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thanks - will try to contact them and will let you know how I get on.

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Sue x


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