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Camping under canvas - Tent talk. Advice, info and recommendations

Topic: Outwell Hartford xl 2008 - broken pole

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MollyH

06/8/2009 at 9:06am
Location: None Entered
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Hi everyone - we've just tried out our Hartford xl for the first time and absolutely loved it except for the fact that the front porch looked very strange! The angle was much more pointy than it should have been and when we took the tent down we found the pole had split at the point. We're off camping again on Tuesday but the retailer says we have to send the pole to them and they will check which one it is before they can send us a replacement. Obviously this won't get to us in time. Does anyone know of a way of getting replacements quickly?

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Molly

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Annpearson

06/8/2009 at 9:11am
Location: South Staffs
Outfit: Hartford XL & Oklahoma Day Tent

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Try Yeomans outdoors, they tend to have quite a few replacement poles for outwell tents and they replaced a pole for us after our Hartford XL had a broken pole for one of the bedroom pods.

Maybe give them a ring before you turn up just to make sure.

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x Ann x
People who don't know me think i'm quiet - people who know me well wish I was.

17 - 23 Aug (Beaper Farm, IOW)

MollyH

06/8/2009 at 8:58pm
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Thanks Ann. we'll have a look to see which shop is nearest to us and give it a go.

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Molly

deejayquai

08/8/2009 at 8:09am
Location: UK
Outfit: Cabanon Aruba

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We've been plagued by broken poles in our Hartford XL- bedrooms, canopy, mains. In the end I went to Go Outdoors and got the complete set of spare poles for each size- cost £60 in total. Great. Going for metal next!

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