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Subject Topic: Brand new tent smells musty!!
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06/7/2010 at 6:25pm
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My brand new Quechua 2 seconds 3 man tent smells a bit musty even though I've not used it yet - has anyone else experienced this?  Will the smell go on it's own or can I do something to make it a bit more fragrant?!


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06/7/2010 at 6:51pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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It shouldn't smell musty at all if its brand new ?

was the box damp ? is it old stock ? I'd be complaining to the retailer if it was mine and getting another .

Dont try using anything on it to make it smell nice, like febreeze or something like that , it could affect the waterproofing .

It MIGHT get better once its been pitched and aired, but no guarantee, so I'd get it sent back myself.




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Debbie


06/7/2010 at 6:56pm
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Agree with BM it sounds like its been subject to water damage or perhaps even its fire recovered stock, are there any stains or marks on the tent?


06/7/2010 at 6:59pm
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Nope, it all looks fine, just a vague mustiness.  Was really looking forward to that lovely new-tent smell!  Think I'll ring up Decathlon and see what they say....takes an hour to get there though and need tent for friday :(.  Next time I'll open it in the shop I think.....! 

 

Thanks for your replies!



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06/7/2010 at 7:04pm
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I have to say decathlon are usually preety good, perhaps its just where they have been stored in the warehouse? a good airing might do it the world of good


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06/7/2010 at 7:26pm
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Wow how's this for amazing customer service....just spoken to the manager of Decathlon and they're sending me a new tent straight away (pre-checked for mustiness!) and because I live so far away there's no need to return the other one.  So chuffed...fantastic service!  I've always loved their products, and can now say I've never experienced better customer service anywhere else....ever!! 

Hopefully the new one will arrive by Friday morning (when I need it) otherwise I'll have to spray the inside of this one liberally with perfume!

 



06/7/2010 at 7:54pm
 Location: Scotland
 Outfit: Nevada3 Evo 600DL Andorra Elzas
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Great result. Well done, free tents aren't to be sniffed at ( pun intended lol ).

-------------
Christine

2014
April -
BunRoy Fort William 3 sleeps
April / May
Invercaimbe Arisaig 4 sleeps
Bleatarn Brampton tbc July


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06/7/2010 at 7:57pm
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Hehehe...very amusing!  Don't think anyone will want the smelly one though, it smells like it's been abandoned in the shed for a few years....yuck. 

Any ideas/tricks how to make a tent smell sweet again?

 

 



06/7/2010 at 8:24pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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Great result !
well,I'd pitch it and give it a good soaking with a hosepipe and let it dry and have a good airing

if that doesnt work, sprinkle a pot of bicarbonate of soda inside it ? thats supposed to absorb odours ,then give it hoovering out to get the bicarb out .

-------------
Debbie


06/7/2010 at 8:29pm
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Thank you!  I'll try the bicarb as it seems to be the ground sheet bit that smells the worst.  Wonder if shac'n'vac would work....


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06/7/2010 at 9:24pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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If nothing else works and only as a last resort , wash the groundsheet with a damp cloth with a mild solution of bleach,or disinfectant , leave it to dry and then wash over it again with a cloth and some fabric softener. The smell of Lenor lingers for ages .





-------------
Debbie


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06/7/2010 at 10:59pm
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As stated earlier decathlon have always been good as far as customer service goes, and you cant beat that, top result


07/7/2010 at 12:25pm
 Location: King's Lynn
 Outfit: Karrimor Ultralite Icarus 600
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 You can't argue witht that level of customer service - RESULT

-------------
Steve

Look into my eyes, not around my eyes but into my eyes


07/7/2010 at 12:44pm
 Location: Lincolnshire
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Light some inscence sticks inside, that should do the trick. Stay with them though else you may be minus 1 tent!

-------------
....gone wild camping....


08/7/2010 at 10:34am
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Hehe...good idea, although find the smell of incense more horrid than musty tent!!




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