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Subject Topic: Vango Quality Issues Post Reply Post New Topic
Message posted by Angiebaby2927/5/2011 at 9:00pm
Outfit:  Montana 6+extension+awning     Location:  Sittingbourne
Joined: 05/8/2006
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Has anybody else had quality issues with Vango tents this season?

Have had to send back 3 Icarus 600's within a few days of each other.

The 1st one had glue stuck to the ceiling of the flysheet, a hole in the front panel of the flysheet & the stitching was of very poor quality.

The 2nd one had a hole in the side panel of the flysheet, had stitching that had been completely missed & was also not finished off properly.

The 3rd one had a 1inch hole by the ring & pin where it had been completely missed when being stitched.

They were from two separate batches, one made in October 2010 & the other two in November 2010.

We have decided to give up on Vango this year so it's back to the drawing board for another weekend tent.



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Angiebaby

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Message posted by russandjax27/5/2011 at 9:15pm
Outfit:  Abbey Vogue GTS 417     Location:  Lancaster
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Ours is the 500....only thing wrong with it is no lantern hook in the lounge!!

Message posted by Mooseles27/5/2011 at 10:16pm
Outfit:  IH Oregon R     Location:  Worcestershire
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I've just posted a review on our new Vango Infinity 600. Whilst generally pleased with the tent, there are two issues we were unhappy with. Firstly was a pegging out point missing from one end of the tent, the second issue was several "snags" in the mesh material of both doors.

Whilst neither are catastrophic faults, they are however faults which shouldn't be present on a 600 + tent.

We can try and obtain a replacement from where we purchased it from (We drove a couple of hundred miles to pick one up), and a fresh delivery is unlikely before the end of June......OR we could courier the tent back to Vango for repair.

We've decided to live with the faults.



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Moose & Les: -

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Message posted by tentfluff28/5/2011 at 6:55pm
Outfit:  Bell tent NR7 kitchen      Location:  colchester
Joined: 05/9/2010
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Hi Angiebaby29

I would take a look at the Cabanon tents on places like Ebay,Preloved and Gumtree, if i was looking for a well made tent, have just bought one of their kitchen tents and the build quality is really good. I know they can be heavy but then they are made from serious material.  If  our Vango tigris 800 develops the sort of faults you and others are having i an going to take it back to the shop and see if i can get my money back  and then buy a good second hand Cabanon.  

 

Steven


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Message posted by dezzie28/5/2011 at 7:00pm
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Unfortunately its a sign of the times. Whilst the larger tent manufacturers use China as their manufacturing source its not going to get any better. The cost cutting extends right down the chain. Shocking!

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Always forgive,Never forget;Learn from mistakes,But Never regret;People change,Things go wrong;Just remember life goes on

Cool campers use Delta Pegs.

The happiest people aren't the ones who have everything they are the ones who make the most of everything they have

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Message posted by Fiona5828/5/2011 at 7:24pm
Outfit:  Outwell Montana 6      Location:  wrexham
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Quote: Originally posted by russandjax on 27/5/2011
Ours is the 500....only thing wrong with it is no lantern hook in the lounge!!
have u looked behind the pockets, thats where mine is in the 600

Message posted by racey197928/5/2011 at 10:16pm
Outfit:  Cabanon Guadeloupe     Location:  Barnsley
Joined: 11/3/2010
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Get a Cabanon. I've had/got loads of tents now. Outwell, Vango, Gelert, Coleman and whilst I've loved them, they cannot hold a candle to Cabanon in terms of quality, in my experience anyway.

They maybe expensive brand new, but they will last decades if looked after. Or, go second hand and look for a bargain.

The main problem I guess is getting into the mind set of buying something a bit different, and to the British at least, Cabanon tents are a bit different. Most people will go to Go Outdoors or Yeomans and pick a tent (usually an Outwell Montana!! Lol - I've counted 5 on the site I'm on at the min) Cabanon are a lot harder to find, but I'd recommend having a look if you can get the chance.

Good luck with whatever you choose.

Andy

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Message posted by arsenaldes28/5/2011 at 11:57pm
Outfit:  Kampa Holkham + Outwell Yukon River*     Location:  Aston Clinton
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I think the problem is not just limited to Vango, although they seem to be having more problems than most this season, all tent manufacturers have had quality control issues at times. As for the problem lying with China, I dont think so. Look how many products are made in China in fact it might be easier to find products that are not made in China.

We as consumers are to blame as we have developed a "cheapest is best" market. How many of us have gone to our local shop, seen the item we want and then gone online to find the cheapest price. Local business and after sales service take a poor second place to price

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Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again



Message posted by dezzie29/5/2011 at 2:34pm
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Quote: Originally posted by racey1979 on 28/5/2011
Get a Cabanon. I've had/got loads of tents now. Outwell, Vango, Gelert, Coleman and whilst I've loved them, they cannot hold a candle to Cabanon in terms of quality, in my experience anyway.

They maybe expensive brand new, but they will last decades if looked after. Or, go second hand and look for a bargain.

The main problem I guess is getting into the mind set of buying something a bit different, and to the British at least, Cabanon tents are a bit different. Most people will go to Go Outdoors or Yeomans and pick a tent (usually an Outwell Montana!! Lol - I've counted 5 on the site I'm on at the min) Cabanon are a lot harder to find, but I'd recommend having a look if you can get the chance.

Good luck with whatever you choose.

Andy



Its not that simple though. Not everyone has the budget to go out and buy a Cabanon. I couldnt afford a Cabanon without seriously going without something important like food - so its not really an option. I know im not the only person. A lot of people post on here that Cabanons are the best thing since sliced bread - which I would not dispute - not for a minute, but they are seriously out of the price range of most families unless they have either very heavy wallets or maxed out credit cards. And before the Ebay retorts come in. Its not as easy as going on ebay, finding one and bidding. Most are pick up only, going for funny money or getting snapped up by folks who've already got a load of tents and just want another one to look at (or use the excuse its for the "weekend"). Again, im not knocking anyone for doing that, but we really need a bit of a reality check. A Vango Icarus is a great family tent, loads of campers buy them, but since the majority of tents nowadays come from the same part of China and in a lot of cases the very same factory, there are sadly going to be the odd cases of quality control failures getting into the loop. I wouldnt say that a couple of posts here would constitute a crisis, but it is better to understand that in manufacture that cheaper never ever means better quality, but most people nowadays dont have the luxury of bottomless pockets. Its just a sign of the times.

-------------
Always forgive,Never forget;Learn from mistakes,But Never regret;People change,Things go wrong;Just remember life goes on

Cool campers use Delta Pegs.

The happiest people aren't the ones who have everything they are the ones who make the most of everything they have

Message posted by campingworld129/5/2011 at 2:35pm
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We'd be interested to hear from any Airbeam owners on this subject...

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Message posted by Mooseles29/5/2011 at 6:32pm
Outfit:  IH Oregon R     Location:  Worcestershire
Joined: 27/5/2011
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We've a couple of faults on our Airbeam (see entry above) or our review on the Infinity 600.

Faults which I don't think should be present on a 650 tent.



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Moose & Les: -

I.H Oregon R owners

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New! Please upload a photo of your tent to the Tent Showcase!



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