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 hi Ben, yes they do come separate, we bought ours from millets as you did £100 pounds for the tent 1 penny for the the poles, i thought he was having a laugh, but he said it was how thay had to put both items through the till as they came into store separate. We bought ours from millets in Beverley , give your store a ring and ask if they have them, the sales assistant could have asked you if you wanted the poles to go with it though, dont forget we only paid 1 pence for our poles when asking. Do hope you get sorted out with the poles it is a great tent we love it, so easy to pitch.

regards Carol

 Pleased to hear you have the poles sorted, happy camping.

Carol