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   Camping under canvas -  Tent talk. Advice, info and recommendations 		Share   Post on X / Twitter  Share on Facebook  Email
Subject Topic: Vango Customer Service A+
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PersonTheGatekeeper
03/9/2015 at 7:09pm
 Location: Hampshire
 Outfit: Vanga Taiga 600XL View TheGatekeeper's Profile View Profile   Reply to TheGatekeeper Reply   Quote TheGatekeeper Quote  
Joined: 17/7/2005

Standard Member
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Just thought I would say that after having the innards of an Airbeam valve fall apart, that Vango without any quibble had a new beam delivered to me FOC within 24 hours! Well impressed.
(That's unless this is a known issue to them.....?)

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Its only a bargain if you needed it in the first place!!!


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Personduffs54
03/9/2015 at 9:06pm
 Location: Cambs
 Outfit: Ford Duetto Autosleeper View duffs54's Profile View Profile   Reply to duffs54 Reply   Quote duffs54 Quote  
Joined: 25/6/2009

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Nice one good to hear of positive results

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Duffs54      


Personfoggers
07/9/2015 at 9:40am
 Location: Sheffield
 Outfit: Cabanon Guadeloupe Zephyros3 View foggers's Profile View Profile   Reply to foggers Reply   Quote foggers Quote  
Joined: 06/5/2004

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I have had more Vango tents than any other make and on two occasions had problems ( one a cracked alloy pole, the other a broken zip that keep pulling apart) and on each occasion their customer service was a swift replacement, with no postal charges.



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