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Subject Topic: outwell montana 6
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Personbul05
11/6/2017 at 11:17pm
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hi new to this forum my post might be in the wrong section but after some advice
i have a montana 6 only 10 months old p we have 2 rips in tent 1 where the pole for the tent goes in 1 in the bottom where you pull it in to peg it down and a broken pole we have been advised to send it back for repair whats peoples advice on this would you ask for a replacement tent or let them repair it
thanks
ian


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PersonGrampian91
12/6/2017 at 12:43am
 Location: Midlands
 Outfit: Mondeo Avondale Gram View Grampian91's Profile View Profile   Reply to Grampian91 Reply   Quote Grampian91 Quote  
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Depends if its through use or a quality control issue.

If its down to use and the way you assembled it then it maybe cheaper to get repaired elsewhere.

The first time i put my full sized caravan awning up one of the spikes punched through. My fault but it was only a 5mm hole which never got any worse and didnt cause any problems.

If its deemed your fault then you will need to pay the shipping and repair costs.


Personbul05
12/6/2017 at 11:13am
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The company have asked me to send it back for repair free of charge and shipping would this not affect the tent in the long run paid £400 for the tent 10 months ago



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