our son is at present on The Haven Holidays site near Filey, his pitch was flooded on Friday night after a heavy downpour with "sewage" due to the drains being blocked with sand, ( I suspect it won't be raw sewage but grey water mainly ) . They have had all their money refunded, been moved into caravans ( they keep moving into vacant ones day by day ) for the rest of their stay & had the cost of food in the camping freezer that they had to move & unplug from the power refunded in vouchers for Sainsburys. The security staff were fantastic ( thank you guys ! ) having moved their belongings out before our son & family had returned to their pitch from Whitby. The tent has also been cleaned & dried.
------------- The LangsettWanderer
Don't forget to leave a review of the campsites you have visited this year or last!
Quote: Originally posted by Dave Thorpe on 22/8/2010
our son is at present on The Haven Holidays site near Filey, his pitch was flooded on Friday night after a heavy downpour with "sewage" due to the drains being blocked with sand, ( I suspect it won't be raw sewage but grey water mainly ) . They have had all their money refunded, been moved into caravans ( they keep moving into vacant ones day by day ) for the rest of their stay & had the cost of food in the camping freezer that they had to move & unplug from the power refunded in vouchers for Sainsburys. The security staff were fantastic ( thank you guys ! ) having moved their belongings out before our son & family had returned to their pitch from Whitby. The tent has also been cleaned & dried.
not much for haven, but great customer service.
------------- TTFN
Vonnie
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KARSTEN CAMPERS DO IT WITH INFLATABLES (OO ER!)
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
Topic: Flooding and Refunds
