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 Topic: Touring sites with disabled facilities
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Don't forget to leave a review of the campsites you have visited this year or last!
Don't forget to leave a review of the campsites you have visited this year or last!
Message posted by romany girl25/9/2016 at 8:52pm
Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec Location: Derbyshire
Joined: 26/1/2006
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romany girl
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Quote: Originally posted by roni j on 22/9/2016
I don't know if you're a member of the caravan club but i'll just presume you're not and give the info. All caravan club sites have good disabled facilities. Separate room in toilet block with shower, toilet and basin plus hair dryer. Plenty of room for wheelchair and showers are suitable for walking disabled or wheelchair bound. Accessed by radar key.
On caravan club website each site has a page giving access info.
A day or so before you arrive on site just give them a call and say you have a blue badge and would like to be close to the facilties and they'll do their best.
Sadly not all CC wardens fully understand what needing a 'disabled pitch' means. We have just returned from the Sandringham estate, and as a blue badge holder, l rang to book a disabled pitch, which on previous visits have been no more than 50yds from the disabled facilities. On arrival, we were allocated a pitch much further away, a whole 10 pitches to be exact, and backing onto the sites sewerage system holding tanks, which the odour from at times can be rather unpleasent. We told the warden booking us in that this was not acceptable, as although im not full time in a wheelchair, my mobility is very poor indeed, and l can just about manage to use the disabled facilities if im on a neighbouring pitch.
The reply was 'ok then, go find a pitch that you like, and let us know where you are later' which we did, we went on a vacant pitch that we have been on several times before, and just two pitches down from the disabled facilities. We had just got set up, dehitched, and about to have tea when we had a knock on the door from one angry warden, demanding that we move off the pitch imediatly, as we had gone onto a non awning pitch when we had booked a standard pitch with awning instead. I explained that this wasnt a problem as we would not be using an awning on this occasion, and being as my elderly husband and l were both exahusted from travelling and setting up ect, there was no way that we would be moving off anytime soon, and suggested that she allocated the standard pitch that they originally allocated to us to someone else. She then agreed that we could stay on that pitch overnight but would have to move the next morning. At this point my husband became very angry and demanded our money back, as the only place we would be moving to the next morning would be back home, and that he would be writing a formal letter of complaint to the CCs head office.
An hour later, she returned, and guess what? She had managed to put someone else on our standard pitch with awning, and we could stay were we were afterall, on a propper disabled pitch and not just one that they happened to bang a disabled sign into on one of the most unsuitable and unpopular pitches on the site.
Needless to say that we will not be returning there and infuture we will stick to the smaller sites where the owners care about their customers and really understand their needs when they book onto a disabled pitch.
Julia
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Just love to be out amoungst Nature and Wildlife
Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!
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Don't forget to leave a review of the campsites you have visited this year or last!
Don't forget to leave a review of the campsites you have visited this year or last!
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