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Subject Topic: Go Price Guarantee - Disappointed!
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17/9/2010 at 9:08pm
 Location: anywhere but here
 Outfit: oops bought another one !
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 Always disappointing when a bargain turns out not to be !

 Here's a funny consilation, hope it works, first attempt at a link



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Zymocenosilicaphobia-excessive fear of an empty beer glass

' When I die, I will return to seek the moments I did not live by the sea'


17/9/2010 at 9:58pm
 Location: Norfolk
 Outfit: Cabanons - 5 of them!
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So what would happen if you asked them to price match an item from a website where the postage was free? Like Amazon for example.

Say you wanted a price match on an item that was £20 on Amazon with free postage - would they then give you a price of £20 less 10% plus £4.95 postage = £22.95?

Just wondering



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Anne - mad mum to one - foster mum to many - adoptatent to you guys!


17/9/2010 at 10:13pm
 Location: Wakefield Yorkshire
 Outfit: Conway Challenger
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OK - not a con, but it is not what it appears to be on the surface and in my opinion that is intention enough to deceive.

Mike



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Some people have nothing much to say, but you often have to listen for a while before you realise it!


18/9/2010 at 1:15am
 Location: Polesworth Warwickshire
 Outfit: Bailey Unicorn III Valencia (LR Disco)
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I suppose their rotten system is as good as anyone else's rotten system (to use an old quote).  Just do the maths and go for the cheapest.  I also think it's a good idea to point out to the appropriate party that they have missed out on the sale because of the price/delivery charge.  It's no 'con', as far as I can see - but, perhaps they might appreciate being told why they have lost the sale - it just might make a difference in the future. 

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David


18/9/2010 at 7:36am
 Location: None Entered
 Outfit: Bell tent & lavvu & Coleman Avior X2
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Is it because Go Outdoors is a proper shop that also does mail order, and can't possibly compete with an "internet only" shop?


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18/9/2010 at 8:16am
 Location: 
 Outfit: 
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It wasn't an internet-only shop they did the price comparison with. And the point under discussion is not whether they can afford to do it, but that they claim to offer a 10% less price guarantee, which often isn't, when items are under £100.


19/9/2010 at 5:50pm
 Location: Isle of Mull
 Outfit: 2 x Outwells Kairos 400 Caranex
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Living on a Scottish island, carriage is HUGE bugbear!

You want to buy an item - even a small one - and find a good price only to be told they either won't deliver (fair enough, but then they shouldn't imply it in the advertising as a couple of firms have been told and reported) or you have to phone an expensive number, kept waiting for ages to be told that the item will cost you X£ over the normal delivery charge.  Even if you're daft enough to pay it and some are truly exorbitant (sp?) they then use main carriers who hand it over to smaller ones and the main ones regard it as delivered.  You are therefore in deep trouble when you don't get your goods.  I'm not just referring to camping stores here; it can be furniture, white goods, you name it.  One of the saddest instances was a certain firm who was paid a great deal of money to deliver special goodies for a wedding reception - they didn't turn up but were subsequently found a couple of weeks later dumped in a ditch.  This one ended in Court.

I now check the delivery situation every time and email the firm in question to ask if there is a RM alternative (assuming the size of goods, of course) and if they insist on using a carrier for an item that could be sent RM, I say no thanks! I've had a go at a couple of firms recently and they've changed their tune and RM will deliver, saving me over £14 and £20 respectively and the hassle of chasing up.  I think it must only be in cities where you get problems with RM.

An awful lot of companies don't like this attitude but you can report them if you want something sent RM (i.e. smaller items) and they refuse. What happens if they sell off part of RM, God knows; but there will be a lot of legal challenges if we in rural parts only get mail three times a week - and a lot of unnecessary deaths because bloods can't be got off the island.

Some will try and be canny and say they'll deliver to a friend or family member for the standard rate - I've had that go wrong twice, plus it's costing friends and family money to make profit for the businesses.

 

 




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