As long as that is what your receipt says. If the items are on there at full price then individually you should get it back at full price. the problem lies with the multisave not the price of the products. The checkouts are programmed to take a set amount off at the end of transaction, the multisave and the price have just been programmed the wrong way round.
You know, I`m all for taking advantage of Tesco`s programming error and getting a good deal, especially as they`ve now known about this for a couple of weeks and not fixed it, but I`m uneasy about taking advantage of this to try to obtain money from them as well. Where does this sort of thing fall legally?
it is dodgy. I admit i have took 1 pump back and swapped it for a single bed plus put the extra money towards but i would not go back and expect £19 back! That could be classed as taking the pee
Val, I suppose if you know what you are doing is wrong it could be classed as theft. Tesco could probably refuse to give you the refund if they realised what was going on. I personally wouldn't have the nerve to do it. Bit of a chicken.
It's their own fault. It only takes a couple of days to sort the problem out from the store finding out to HO sorting it and it happens a lot. There's always a problem somewhere. In a few weeks time it will probably all be half price anyway.
Val, I suppose if you know what you are doing is wrong
That`s the question..is it? Does Tesco "happy" to do it, or does the law require they do it, or can you be charged with obtaining money by deception or something?
I wouldn`t have the nerve to try returning one either, must admit. I bought one airbed combo for myself, and will pop in and try to get another this Sunday for a friend that is working shifts and can`t get there herself. It`s a good deal and in a way is found money. I`m happy with that.
Quote: Originally posted by Valk_scot on 19/5/2006
Quote: Originally posted by melliejd on 19/5/2006
Val, I suppose if you know what you are doing is wrong
That`s the question..is it? Does Tesco "happy" to do it, or does the law require they do it, or can you be charged with obtaining money by deception or something?
I wouldn`t have the nerve to try returning one either, must admit. I bought one airbed combo for myself, and will pop in and try to get another this Sunday for a friend that is working shifts and can`t get there herself. It`s a good deal and in a way is found money. I`m happy with that.
Our son is a police officer, and has advised that if you knowingly make underpayment for an item, it is a criminal offence but if you are unaware then it is not - ie when my wife went into Tesco and bought the laptop, and they charged her £699 when it should have been £599, if she had paid the £699 and then realised it was their mistake and so returned it for full refund (and keeping the item - as per their overcharge policy) it would all have been above board. However, if she had gone back in the store and purchased another one at £699 KNOWING it to be wrongly priced, with the INTENTION of returning it for a full refund, it would have been a criminal offence.
As it happens, she pointed out their mistake at the till and so they amended it there and then (yes, she kicked herself for weeks!) and, after she had pointed out the pricing error, they had all stocks off the shelves within minutes!
Quote: Originally posted by Liddenham on 19/5/2006
Our son is a police officer, and has advised that if you knowingly make underpayment for an item, it is a criminal offence but if you are unaware then it is not
I don't see that anyone who bought these has knowingly made an underpayment. I assume that everyone who bought one paid £3.01 to Tesco. The sum that was asked by Tesco - no underpayment.
Too difficult to prove. I dont think Tescos would want the publicity of prosecuteing shoppers for what is thier balls up in the first place. Its a big firm making millions. I for one dont feel one ounce of guilt. If it was Joe Bloggs camping on the street corner then that would be a diffrent matter. Mind you Joe Bloggs would of spotted it at the 1st sale. It just goes to show how much money passes through Tescos for something like this not being picked up on.
THUMPER.
------------- The British soldier must be driven to digging in the moment he occupies a piece of ground,lest he waste time in sightseeing,souvenir hunting & drinking tea.....
Maj Gen F.W. Festing (GOC 36 Inf Div )
Tesco Extra in Warrington is now corrected. Items are going through at £16 (£3.01 discount).
As far as the legailities of the price, I would have throught that the stores are basically covered by the law of contract. A case won by Boots set the precident that they are not offering to sell you the goods, you are offering to buy the goods at a stated price (thats how they can get round it when they price something wrong -they just refuse your offer). As with all contracts, I would again assume it is open to negotiation. If you offer £16 and they offer to accept £3.01 then thats just good bargaining.
Underpaying for goods being theft would surely only apply if you underpaid the agreed price.
As regards being offered a "full" discount, the deal is you get the discounts if you buy the goods. Some store actually include in their terms that all benefits and offers must be repaid if refunded (eg: Argos vouchers).
Anyways, looks like they have finally got there act together and the bargain of the year is no longer available .
Mike J
------------- It'll work out in the end!!!!
I didn't do it !! Nobody saw me do it !! You can't prove anything !!
Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.
Topic: URGENT - Tesco sc##w-up
