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Subject Topic: Delta 3-Way Mobile Mains Unit
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25/7/2009 at 11:03am
 Location: Near Beziers - South of France
 Outfit: Gelert Stratus 4DLX
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Hi,

We have a Delta 3-Way Mobile Mains Unit which we lent to a friend recently. It was returned with one of the socket flaps broken off. Does anyone know where we can buy a replacement?

Thanks - Simon.



25/7/2009 at 12:51pm
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The only chance of obtaining a replacement part will probably be to contact the manufacturer.



-------------
Bernie


25/7/2009 at 1:12pm
 Location: Cheshire
 Outfit: Cabanon Cancun
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May be you should contact where you got it from, Towsure ?

Importers of this sort of thing should be required to carry
spares in my opinion.

Dave


25/7/2009 at 6:22pm
 Location: Near Beziers - South of France
 Outfit: Gelert Stratus 4DLX
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We did buy it from Towsure. I have sent them an e-mail but no reply as of yet.

Does anyone have the manufacturers contact details?

Thanks - Simon.



31/7/2009 at 10:31am
 Location: Near Beziers - South of France
 Outfit: Gelert Stratus 4DLX
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Situation a week later.

Towsure have not replied to my e-mail. Not surprised really as when I originally contacted them via e-mail to ask for a delivery price for the unit to France they didn't reply, so I had to phone them up.

Towsure buy the units from Penine Leisure. I called Penine Leisure. Basically their answer was we only buy the complete units from the manufacturer, so I said right, can I have their contact details so I can order the spare part from them, answer no. Can you contact the manufacturer and find out if the spare part is available, kept getting a stock answer of we only buy the complete units from the manufacturer, so basically was no we can't be bothered. Not impressed, completely useless.

So, let this be a lesson to anyone else considering buying a Delta 3-Way Mobile Mains Unit, if something breaks, you will not be able to get spare parts for it. £70.00 down the drain.



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31/7/2009 at 10:42am
 Location: Near Beziers - South of France
 Outfit: Gelert Stratus 4DLX
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Sorry posted twice



31/7/2009 at 12:16pm
 Location: None Entered
 Outfit: None Entered
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Unfortunately I expect you will find they are made in the far east so the chance of contacting the manufacturer is virtually zero.
This unit is one that appears to be the favourite on this site because of it's shape.The unit is still functional without the flap,after all they are only splashproof when they are closed and are no different to a normal socket when in use.If you are worried about it being open get a childproof plug and keep it in the socket when not in use.
Saxo1


31/7/2009 at 2:16pm
 Location: chesterfield
 Outfit: abbey vogue 620 caravan + Chevy G20
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hi contact pennine leisure on 01422 313455 they might have a spare

kevin



-------------
kevin

camping-online ltd


31/7/2009 at 2:21pm
 Location: 
 Outfit: 
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The three in-line type from Kampa, Sunncamp etc could suffer the same problem. It's not a Delta specific design fault and as saxo says it doesn't render the unit unusable, with care.



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