I have been trying to order a tarp from the Obelink website but when it gets to the 'submit order' stage it won't let me click on the button.
I have emailed them but not had a reply. Anyone else had problems with the site and any ideas of the best way to get around this ? Is it just easier to order by phone ?
I'd give them a ring. I had to send a tent back a couple of weeks ago and had no response from my 1st two emails despite the contact form stating they would try to reply within 24hrs.
------------- Thistledown Easter
Nantcol June
Domaine du Verdon Castellane and Etoile d'Argens Frejus Aug
I never heard anything when i ordered by obelink tarp for about 4 days - emailed them and they said had problems on the website, apologised and I received it 2 days later
I also emailed them last week about a delivery question and they responded within 24 hours
Might be worth a phone call, web sites can play up
I have had no problems with them. They responded to several of my emails - always within 24 hrs.
Payment went through with no problems and I was informed every step of the way of the transaction.
I recently added a grey, cotton tarp to my order and it was here in less than 4 days. Payment went through again with no problems and has appeared on the statement exactly as said.
I wouldn't hesitate to order from them again.
Brilliant company in my opinion.
do you click on the uk flag forst so that you get diverted to tents-tents site?? i ordered a tarp a few weeks ago and it arrived 3 days later..i was very very impressed!!!
------------- tina xx
mum to 5 kids
DD-20
DS-16
DD-14
DD-9
DS-3 and a half!
and a large, daft, black dog!!
I know that Firefox sometimes gives me this issue and I have to use Internet Explorer 8 to get it to work. May be worth dropping Chrome onto the PC and trying it through there.
Thanks for all your replies , i'm using internet explorer and have no problems with other shopping sites. I have still not had a reply from my email so think i will give them a ring later on .
Update on my situation, Obelink sent me an email to say they were having problems with the tents-tents site and hope to have it sorted soon. They suggested i order from the Dutch site which i did and hopefully i should have the tarp in a few days !
Amazing family weekend with old steam engines, classic car displays, market stalls, and full catering and bar. And camping on site - Save £25 by booking in advance.
Topic: Problems ordering from Obelink
