I have been trying to order a tarp from the Obelink website but when it gets to the 'submit order' stage it won't let me click on the button.
I have emailed them but not had a reply. Anyone else had problems with the site and any ideas of the best way to get around this ? Is it just easier to order by phone ?
I'd give them a ring. I had to send a tent back a couple of weeks ago and had no response from my 1st two emails despite the contact form stating they would try to reply within 24hrs.
------------- Thistledown Easter
Nantcol June
Domaine du Verdon Castellane and Etoile d'Argens Frejus Aug
I never heard anything when i ordered by obelink tarp for about 4 days - emailed them and they said had problems on the website, apologised and I received it 2 days later
I also emailed them last week about a delivery question and they responded within 24 hours
Might be worth a phone call, web sites can play up
I have had no problems with them. They responded to several of my emails - always within 24 hrs.
Payment went through with no problems and I was informed every step of the way of the transaction.
I recently added a grey, cotton tarp to my order and it was here in less than 4 days. Payment went through again with no problems and has appeared on the statement exactly as said.
I wouldn't hesitate to order from them again.
Brilliant company in my opinion.
do you click on the uk flag forst so that you get diverted to tents-tents site?? i ordered a tarp a few weeks ago and it arrived 3 days later..i was very very impressed!!!
------------- tina xx
mum to 5 kids
DD-20
DS-16
DD-14
DD-9
DS-3 and a half!
and a large, daft, black dog!!
I know that Firefox sometimes gives me this issue and I have to use Internet Explorer 8 to get it to work. May be worth dropping Chrome onto the PC and trying it through there.
Thanks for all your replies , i'm using internet explorer and have no problems with other shopping sites. I have still not had a reply from my email so think i will give them a ring later on .
Update on my situation, Obelink sent me an email to say they were having problems with the tents-tents site and hope to have it sorted soon. They suggested i order from the Dutch site which i did and hopefully i should have the tarp in a few days !
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
Topic: Problems ordering from Obelink
