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Topic: Themorest help please!

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andy75

02/10/2011 at 10:07pm
Location: Dunfermline Fife Kendal Cumbria
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Had my Thermorest short mat for 4 years now, had a fair bit of use but that's what there made for.

It's given up now, a large bubble has formed one end when its inflated and getting worse. I always store it unrolled.

I thought these were built for life so some may say? Taking into account the price as well I did expect more.

Should I contact Thermorest direct and explain? Very disappointed.

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petemillis

02/10/2011 at 10:33pm
Location: None Entered
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No harm in trying.

I had a mat bubble at one end - a cheap Wehnke that got wrecked by an impatient teenage daughter trying to roll it too quick. I wrote this off to experience, but if it had been an expensive mat I would have been well peed off!

andy75

02/10/2011 at 10:49pm
Location: Dunfermline Fife Kendal Cumbria
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Thanks Pete, my thought also.

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campingworld1

03/10/2011 at 12:55pm
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I would ask Thermarest but after 4 years I would be doubtful that they can do anything for you

weetabixface

03/10/2011 at 5:44pm
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thermarests have a lifetime guarantee so I would get on to them

W

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bibsnbots

04/10/2011 at 9:44am
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Just had a look at them, they ARE expensive !!!

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Portia Hussey

04/10/2011 at 1:38pm
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I had the same problem with a cheap one - that was replaced by the company so I would expect thermarest to do the same. There is nothing else that can be done other than get a new one so go for it.

I think I am about to contact alpkit again - my airic deflated this summer despite being correctly stored. I just need to check for leaks first..

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andy75

06/10/2011 at 8:10pm
Location: Dunfermline Fife Kendal Cumbria
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Quote: Originally posted by weetabixface on 03/10/2011

thermarests have a lifetime guarantee so I would get on to them

I thought they did, someone told me ages ago. As with another poster, after 4 years and no receipt it could be tricky but will have a go.

Least I'll feel better then!

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