Hello can anyone help me out or tell me what i am doing wrong, i have a outdoor revolution 250 porch awning which is very good until it rains thats when it gathers a huge amount of water on the roof which dont seem to run off, sometimes i cant open the door and how it dont break the poles i dont know, any advice or tips would be great.
Are your poles adjustable? I found our kampa one did the same and also was leaking over the door so we lowered the poles on the outside and that seemed to do the trick, just a thought
You don't mention unfortunately, which particular awning this is (OutdoorRev they do several '250' sized models), or it's age. However checking this model as an example, there's mention of a 'roof pole' available as an accessory and would assume this is required to give the additional support you require.
Perhaps check direct with them as they are usually pretty good with email advice. Contact Outdoor Revolution
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