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Subject Topic: Poole Cherbourg route axed
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via mobile 01/7/2026 at 7:14pm
 Location: Marches
 Outfit: POSSL 2Win
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Brittany Ferries are to axe the Poole Cherbourg route in November, I've used this route many times as they allowed you to park overnight at the port, They plan to increase Portsmouth Cherbourg sailings.
They are also withdrawing the the Portsmouth Leharve route.


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02/7/2026 at 11:07am
 Location: nr Derby
 Outfit: Phoenix 440+
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I'll expect to hear from BF then as I have a Poole crossing booked for next April.......   Thanks for the info.

-------------
Grahame


via mobile 02/7/2026 at 9:05pm
 Location: Stoke on Trent
 Outfit: Bailey Pegasus Modena 2016
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Sad news, I didn't really like the Barfleur much but the crossing was ideal, especially with being allowed to sleep in the lanes prior to departure and also near the cafe on arrival back from France.


via mobile 03/7/2026 at 10:40pm
 Location: Cumbria
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Strangely, it appears that you can still book the crossing for next year. Timetables show the crossings as usual.


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via mobile 04/7/2026 at 9:19am
 Location: Marches
 Outfit: POSSL 2Win
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Do you remember when they first allowed cars on when it was operated by Truckline ? I can't remember the name of the boat, we took our old T2 VW on it a few times in the early 90s.


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04/7/2026 at 2:46pm
 Location: Cambs
 Outfit: Tin tent diddy tent BIG tent
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Purbeck?


-------------
'A sure cure for sea-sickness is to sit under a tree'


03/9/2026 at 6:07pm
 Location: nr Derby
 Outfit: Phoenix 440+
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Today I finally got around to catching up with emails after holidays and see that I have one referring to the cancellation of the Poole service and what actions I can take - there are two places with links on the email - neither of them work and the crossing has disappeared from my online account so I cannot make an amendment/ refund claim.   Does anybody have an email address for customer services?

Thank you in advance.....

-------------
Grahame


Don't forget to leave a review of the French and other European campsites you have visited!




03/9/2026 at 11:24pm
 Location: Perigord Noir
 Outfit: Outwell Oakland XL
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After searching on the french side of the pond - same here - links that don't work.

UK phone number +44 330 159 7000
Email that may work - customer.feedback at brittanyferries.com

The "at" in the email adress should be an ampersand - for some unknown reason the forum changes it to at.


Post last edited on 03/09/2026 23:37:58

Post last edited on 03/09/2026 23:39:00


04/9/2026 at 1:47pm
 Location: nr Derby
 Outfit: Phoenix 440+
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Update on refund...... Gave up with the phone and found an email address via the chat bot - eventually.... reply was automatic suggesting use the website or chat or wait for an eventual reply.
Got on to the Chat Bot again and kept asking questions until eventually (10 minutes) got an invite to talk to a person - sorted the refund in about 3 minutes! Just need to see the money in the account now - 7-10 days........

-------------
Grahame



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