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Subject Topic: Red Pennant Post Reply Post New Topic
Message posted by dawnanne5304/8/2020 at 12:00am
Outfit:  Elddis Magnum 860 Hyundai Santa Fe     Location:  Staffordshire
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Hi, Iíve been having trouble getting through to Red Pennant due to long wait times to speak to someone. Thought Iíd ask you guys in case you have asked the same question and managed to speak to someone....All being well and good, we should be heading to France the end of the month. I am wanting to arrange Red Pennant, but Iím a little unsure atm in case the journey does not even take place due to FCO advice or France not allowing us to visit. If we were to arrange cover and then the trip doesnít even take place, do you think weíd get a refund, or do you just loose your money?

Don't forget to leave a review of the French and other European campsites you have visited!


Message posted by blueexpo9704/8/2020 at 6:55am
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Did you look on the CAMC website, I assume you did.

This is from the Red Pennant FAQ's

If you have a Red Pennant policy there is no cover for cancellation as a result of the change in government advice not to travel. However, depending on circumstances eg when you booked your trip and took out your policy in relation to when the advice to your destination changed, your claim may be considered.

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Remember, if you buy something you bought it, not brought it.

Message posted by bofs04/8/2020 at 8:42am
Outfit:  Coachman VIP 420     Location:  Cumbria
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You get the usual 14 days cooling off period after you've taken out the insurance so if you wait to arrange the insurance till under a fortnight before you're due to travel you should be able to cancel without penalty (possibly an admin charge?) if the trip doesn't go ahead.

Message posted by dawnanne5304/8/2020 at 9:03am
Outfit:  Elddis Magnum 860 Hyundai Santa Fe     Location:  Staffordshire
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Thatís not a bad idea bofs. Thank you.

Don't forget to leave a review of the French and other European campsites you have visited!


Message posted by Netherton04/8/2020 at 9:24am
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Hi Dawn, If you can't go what insurance claims might you make?
If travel to France is unadvised by the government the ferry company will rearrange your booking to a later date, and you said in an earlier post you hadn't paid for campsites in advance.

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Message posted by dawnanne5304/8/2020 at 11:15am
Outfit:  Elddis Magnum 860 Hyundai Santa Fe     Location:  Staffordshire
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Hi Netherton, it was more that I didnít want to pay £200 for Red Pennant, then find that the trip may not be possible and I loose that money.

Message posted by Baileyjake04/8/2020 at 1:28pm
Outfit:  Coachman Amara 570 6 + Shogun SG4     Location:  West Midlands
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Quote: Originally posted by bofs on 04/8/2020
You get the usual 14 days cooling off period after you've taken out the insurance so if you wait to arrange the insurance till under a fortnight before you're due to travel you should be able to cancel without penalty (possibly an admin charge?) if the trip doesn't go ahead.



i just did this, 11 days to go, fingers and toes crossed we can still go but if not i have the standard 14 day cooling off period.


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First van bailey ranger 550/6
Now the proud owner of a coachman amara

Don't forget to leave a review of the French and other European campsites you have visited!


Message posted by dawnanne5304/8/2020 at 4:07pm
Outfit:  Elddis Magnum 860 Hyundai Santa Fe     Location:  Staffordshire
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Hi Bailleyjake, Iíve just been on caravan club website again and I swear it wasnít there before but it actually says in the bottom right hand corner of their webpage that in the event of FCO advising against travel, provided that the trip hasnít taken place, or no claim has been made, then they will issue a full refund.
Haha, I have feverything crossed too

Message posted by blueexpo9704/8/2020 at 4:27pm
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Erm did you read my reply?

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.

Message posted by dawnanne5306/8/2020 at 8:00am
Outfit:  Elddis Magnum 860 Hyundai Santa Fe     Location:  Staffordshire
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Hi blueexpo97, sorry, yes I did, replying in my breaks with work, I sometimes forget to reply!
At the time when you replied, that was the impression I had got, hence my asking, as it didnít seem right to be paying for something you possibly wouldnít even be using!
I did manage to speak to someone in the end and they confirmed that should the trip not even take place, if FCO changed their advice, provided the trip hadnít began, or their is no claim on policy, then you will get a full refund. Itís also on their webpage now on the right hand side.

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Message posted by blueexpo9706/8/2020 at 8:10am
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Good result all round then.

Hope you manage to get away and enjoy the break.

You can't beat the Red Pennant service.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.

Don't forget to leave a review of the French and other European campsites you have visited!



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