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Topic: ATMB account

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gillyflynn

21/4/2022 at 8:11pm
Location: oxfordshire
Outfit: rapido 31T

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Joined: 20/3/2014

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We have to update our credit card on this account but have forgotten our password but struggling with the French site to ask to reset. It doesn’t make any difference which order we put my husband’s name in. Anyone had any success with this?

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Gilly

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SGThomas

21/4/2022 at 8:40pm
Location: Leigh on sea
Outfit: None Entered

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Joined: 16/10/2007

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click on
Mot de passe perdu ou oublié

and follow instructions.

So long as the order of your husband's name isthe same as on the credit card, there is no problem.

badger54

22/4/2022 at 7:42am
Location: kent
Outfit: Adria Twin 640 SPX

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Joined: 30/5/2011

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If it helps there are english-speaking staff at ATBM.

JoannaLesley

22/4/2022 at 8:35am
Location: Towcester
Outfit: Delta Euroliner + MH

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yes, I had the same problem a year or two back. I emailed them and (eventually) I got a reply. It seems to take some time!

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Freedom is a light caravan and an open road.

Don't forget to leave a review of the French and other European campsites you have visited!

jaiash

22/4/2022 at 9:49am
Location: nr Derby
Outfit: Phoenix 440+

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If you load up the website look for the French flag - top right and click to choose english. When you say password do you also mean the login ID??

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Grahame

jpaosta

23/4/2022 at 6:47pm
Location:
Outfit:

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I had a similar problem. ATMB was not able to send me a link to change password. I used a different email address and immediately the problem was solved.

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