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Subject Topic: Via Michelin
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25/2/2023 at 12:06pm
 Location: Berks.
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Hi, I have always used Via Michelin for planning the route for my car and caravan trips in Europe. I preferred this site as it gave you 3 optional routes with mileage, time and cost including tolls for each. I have just been on the site, there is an option for car but the option for car & caravan is no longer there. Am I missing something?


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25/2/2023 at 1:33pm
 Location: Rugby
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If you look elsewhere on this site you will see Val A has posted about this. They told her that they will rectify it, but it has t been done yet.


Les

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The+worst+day+fishing+is+better+than+the+best+day+working


25/2/2023 at 3:14pm
 Location: Berks.
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Thanks for replying Les. I tried to find Val A's post but couldn't find it so I have contacted via Michelin, let's see if I get a reply.

Roy


25/2/2023 at 4:30pm
 Location: Rugby
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It will be interesting to see if you get the same reply as Val A.


Les

-------------
The+worst+day+fishing+is+better+than+the+best+day+working


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25/2/2023 at 7:03pm
 Location: London
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I've found Via Michelin to be one of the worst route planners when towing a caravan, it's tried to punt me down some dreadful roads, that thankfully I knew were NOT suitable for a caravan, so ignored it's suggestions! The ONLY time I use it now is to get an idea of continental road tolls!

I've found TomTom MyDrive (https://mydrive.tomtom.com/en_gb/) to be one of the best. You can set caravan/MH dimensions and a host of other preferred criteria, then download route direct to your TomTom Sat Nav (if you have one and an a/c), otherwise just download the route instructions. It's free and not limited to TomTom Sat Nave users.


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26/2/2023 at 12:04am
 Location: Perigord Noir
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Given Tom Tom a quick shufty - It's set my current location about a mile up the road. Via Michelin does the same. Google Maps drops it right on our house - (we live in rural France).

On the upside I gave it a route that both VM and Google use between two towns that comes past the end of our road - something local residents are trying to get changed as it is fairly narrow and used by local dog walkers, families, cyclists etc and we have far too many lorries - and in summer, mobile homes using the road.

Tom Tom sensibly uses departmental roads to the north and south of us.


26/2/2023 at 8:57am
 Location: Leigh on sea
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I always use ViaMichelin for planning a route. The three options are very useful for guaging duration of travel

When traveling I use my Gramin Nuvi and a road atlas.


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26/2/2023 at 11:02am
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I like the Michellin France Tourist and Motoring Atlas(spiral bound and laminated of course) in conjunction with the trusty old Garmin.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


27/2/2023 at 7:52am
 Location: West - North Yorkshi
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Quote: Originally posted by roy gallafant on 25/2/2023
Thanks for replying Les. I tried to find Val A's post but couldn't find it so I have contacted via Michelin, let's see if I get a reply.

Roy



Here is what Michelin wrote back to me initially on the 8th February:

We have received your message concerning the "car with caravan" option.

Following work carried out by the “ViaMichelin” teams to improve the route calculator, this option is no longer available and should be back soon.


We apologize for the inconvenience caused.


Michelin advisors remain at your disposal and thank you for your trust.

Cordially,

And in response to a second email suggesting it still wasn't working:

Hello Mrs A,

We have received your last message and have passed on your comments to the teams concerned in order to improve the service.

Michelin advisors remain at your disposal and thank you for your trust.

I'm afraid that after the second email I don't hold out much change of the caravan option being returned.


27/2/2023 at 11:21am
 Location: Dartford Kent
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Curiously, the Autoroutes planner, which uses the Michelin route finder engine, still has a ‘car with caravan’ option on the ‘vehicle type’ option.
This used to be the most accurate predictor I’d come across; lately, I noticed the times were more optimistic than the notes I made a while back.


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via mobile 27/2/2023 at 2:29pm
 Location: Exeter
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Interestingly the 'With caravan' option still shows on my ViaMichelin Android app.

-------------
Mart
(°\=/°)


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27/2/2023 at 2:54pm
 Location: Leigh on sea
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Quote: Originally posted by MrDasherD on 27/2/2023
Interestingly the 'With caravan' option still shows on my ViaMichelin Android app.



I have just updated the app on my android and caravan option is still there


07/3/2023 at 10:23pm
 Location: Berks.
 Outfit: Bailey+Unicorn+Vigo
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I have just updated the app om my android and the caravan option is on there. I reinstalled it on my laptop but the option is not on that programme. I will contact Michelin and point this out.


08/3/2023 at 5:08pm
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Quote: Originally posted by roy gallafant on 07/3/2023
I have just updated the app om my android and the caravan option is on there. I reinstalled it on my laptop but the option is not on that programme. I will contact Michelin and point this out.



Thank you. It is so annoying when you've been used to using Viamichelin.


11/3/2023 at 1:38pm
 Location: Berks.
 Outfit: Bailey+Unicorn+Vigo
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Hi, I emailed ViaMichelin re. the caravan option being available for route planning on Android and asked if they will still be pursuing returning the option so that it is available on laptops and computers. Their reply was:-
The caravan option will be deleted from the ViaMitchelin app for our next updates.

When you go on the site there does seem to be a lot of popups for hotel booking but I haven't seen any for campsites so perhaps it is a conflict of interests!

Regards Roy


11/3/2023 at 1:42pm
 Location: Rugby
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I uninstalled the via Michelin app on my IPad and reinstalled it and it has got the caravan option.



Les

-------------
The+worst+day+fishing+is+better+than+the+best+day+working



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