We travelled on the A13 autoroute between junctions 13 (Bourg Achard) and 15 Rouen on both our outward and return journeys to south west France on our recent holiday.
The route now has no toll booths and tolls are to paid online within 72 hours. However, both times despite checking the website several times and registering a credit card for auto pay there are no journeys logged against our car and no payments have been taken. I did try to ring the helpline but after being kept on hold for 15 minutes the call was cut off.
Has anyone else any experience of using this road and paying the toll?
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I admit to being confused. We have an ATMB tag, which we have had for a number of years. Does this mean that we will be recognised and charged through our credit card as usual? Or do I have to register and pay separately?
------------- Freedom is a light caravan and an open road.
On the Aliae express website it shows ways to pay. One is using your tag. As more of the autoroutes are likely to go that way, I think I will get a tag next year.
It refers to the A79 which does have payment machines at the services.
I assume the ATMB tag works on all autoroutes?
Info from www.alaie.com
Post last edited on 24/07/2025 09:01:30
Post last edited on 24/07/2025 09:04:31
------------- DS-There's more to life than football!!!
If you mean the short stretch of toll on A13 from Rouen to N154 that can be easily avoided without much extra time. Coming from N154 direction go off on slip road before peage follow green signs to Rouen then at roundabout before Pont-de-la-l’Arche turn left back onto A13 for Calais or Dieppe.
Quote: Originally posted by JoannaLesley on 24/7/2025
I admit to being confused. We have an ATMB tag, which we have had for a number of years. Does this mean that we will be recognised and charged through our credit card as usual? Or do I have to register and pay separately?
Whenever you go under one of the new gantries your tag will bleep.
Thanks for the route advice Swifty but we've already travelled on the stretch of the A13 in both directions between junctions 13 and 15. However, despite checking the Sanef freeflow website multiple times no journeys are registered against our car. Just hoping that we don't get a retrospective charge, although I have numerous screenshots showing that we checked the website so I'm ready to contest it!.
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Quote: Originally posted by Netherton on 24/7/2025
Relax Jo, your tag will deal with the payments. Separate payment is only for those who don’t have a tag.
Thank you.
------------- Freedom is a light caravan and an open road.
Quote: Originally posted by JoannaLesley on 24/7/2025
I admit to being confused. We have an ATMB tag, which we have had for a number of years. Does this mean that we will be recognised and charged through our credit card as usual? Or do I have to register and pay separately?
Whenever you go under one of the new gantries your tag will bleep.
Thanks. Good to know.
------------- Freedom is a light caravan and an open road.
A question for tag holders. When you are solo the toll is lower than when you tow a caravan. Do you just use the lane for bigger vehicles when towing or do you have to specify the class of vehicle when you buy the tag?
------------- DS-There's more to life than football!!!
You don't specify anything when you buy the tag.
I always use the 30kph lane, normally far right, as it normally means not even stopping. All the trucks use this lane.
------------- XVI yes?
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Topic: A13 Free Flow Autoroute
via mobile 24/7/2025 at 8:57am
