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Subject Topic: Breaking down on French motorways? Post Reply Post New Topic
16/8/2006 at 7:51am
 Location: Surrey
 Outfit: Coleman Trispace
View slewis1972's Profile View Profile   Reply to slewis1972 Reply   Quote slewis1972 Quote  
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Hi

First trip tpo France with caravan on Friday and well, just trying to cover all the bases. Anyway - I have Motoring cover by Red Pennant.

In the booklet it says recover on motorways is organised by the police. Now, do I need to pay anything or is this all covered as I got Pennant if I did break down as dont want to be hit with a huge bill.

Any advice appreciatde

Scott

 

 



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16/8/2006 at 8:26am
 Location: Saltaire
 Outfit: Abbey Vogue GTE
View billie's Profile View Profile   Reply to billie Reply   Quote billie Quote  
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when we broke down on the motorway in france a couple of years ago, the phones on the motorway ring direct to the police, who then send out the recovery people for you. there was no extra charges - everything was covered by the breakdown company.
was funny tho (in hindsight) trying to explain to the police, where we were and what was wrong - in french and with all the traffic whizzing past, it was so noisy!



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317718


16/8/2006 at 9:46am
 Location: None Entered
 Outfit: Hunter caravan
View Carol Jean's Profile View Profile   Reply to Carol Jean Reply   Quote Carol Jean Quote  
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We also broke down a couple of years ago on the motorway at Narbonne and had to be "recovered" and "delivered" to the campsite at Narbonne. We did have to lay out the cost immediately. Can't remember how much-maybe about 75 but we recovered it from our AA insurance-who were very good by the way. An Englishman who worked for the AA and based in Lyon was very helpful and kept phoning us all the time.

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Carol


16/8/2006 at 9:57am
 Location: Essex
 Outfit: None Entered
View CaravanSkier's Profile View Profile   Reply to CaravanSkier Reply   Quote CaravanSkier Quote  
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When we broke down on the autoroute we phoned the police from our mobile as our insurance hotline directed, and they sent the official recovery people to us very promptly.  They take you to the nearest motorway junction (or a short way beyond if you know of a garage or campsite you want to be taken to all) for a fixed price.  These prices are listed at various autoroute centres and are also on some of the autoroute websites.  You pay the recovery people on the spot and we reclaimed it from out insurers.  Your own breakdown service takes over from the point the official autoroute people stop. Hope this helps.

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16/8/2006 at 11:03am
 Location: Saltaire
 Outfit: Abbey Vogue GTE
View billie's Profile View Profile   Reply to billie Reply   Quote billie Quote  
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we didn't have to pay out anything on the spot - wonder why?
they also towed us to a garage and worked on the car till they found the problem and fixed it.
when all was sorted they led the way back to the motorway for us too, to see us on our route



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317718


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16/8/2006 at 11:43am
 Location: Essex
 Outfit: None Entered
View CaravanSkier's Profile View Profile   Reply to CaravanSkier Reply   Quote CaravanSkier Quote  
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Billie, if you find out please let us know!

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16/8/2006 at 12:13pm
 Location: Saltaire
 Outfit: Abbey Vogue GTE
View billie's Profile View Profile   Reply to billie Reply   Quote billie Quote  
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i can't remember too many details now - it was about 3 years ago, but i wonder if it could have anything to do with phoning from a mobile instead of the motorway phone?
all we did was use the motorway phone for the police and then used our mobile to phone the breakdown company to tell them what was happening. the police sent a mechanic out to us, he towed us to the garage and sorted out the car. the breakdown company phoned us twice to see if we were recovered yet, and once we were in the garage they phoned and spoke to the mechanic - maybe they paid it over the phone by visa, or maybe they made an agreement for the invoice to be sent to them??

 



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317718


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16/8/2006 at 3:54pm
 Location: Essex
 Outfit: None Entered
View CaravanSkier's Profile View Profile   Reply to CaravanSkier Reply   Quote CaravanSkier Quote  
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OK I expect they did some kind of electronic payment or agreement to pay.  May be being taken to a garage made this possible? I do remember the first breakdown person to arrive with us did look at the engine and promptly agreed with my husband that nil compression was fatal! So maybe a quick look/something simple labour wise is standard in the price, and we had to pay because all that could happen for us was for that car to be recovered to the UK.



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16/8/2006 at 5:26pm
 Location: West Midlands
 Outfit: peugeot coachbuilt motorhome
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Dont forget all the safety gear you need with you if you break down in France, else a on the spot fine will only add insult to injury.   kiev

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kiev


16/8/2006 at 6:41pm
 Location: Northants
 Outfit: Ford S Max & Swift Archway Hartwell
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We've had the misfortune of having 2 accidents/breakdowns in France. Apparently the reason you need to use the emegency phones or if you have a direct number is because the police are the only peolpe who can give authority to the breakdown service to enter the motorway system.

On the first incident we were towed to a garage and when the car was repaired we paid the bill which included the recovery, which from memory was very reasonable. The second incident was more serious and meant the car was eventually returned to England on a trailer. We were covered by Red Pennant and they just paid for everything.

Have a good time

Steve




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