We bought our Elddis from them last October. Not had a problem with them at all
------------- 2016
Feb - Bridlington CC Site
March - Bridlington CC Site
May - West Ayton CC site
May - Thorpe Hall
June - Polmanter
August - Hawes CC Site
Aug - Thorpe Hall
I did;
Poor after sales Wandahome Knottingley 190 18/10/2014 at 10:15pm
Wandahome Knottingley anyone used them? 361 23/9/2014 at 8:44am
WANDAHOME KNOTTINGLEY 1177 07/4/2013 at 1:02pm
Wandahome 1948 26/3/2013 at 5:27pm
wandahome south cave 1756 23/3/2013 at 7:39pm
Wandahome South Cave? 8823 23/3/2013 at 7:32pm
Wandahome, South Cave 16079 26/4/2011 at 9:52pm
Wandahome south cave 4815 22/12/2010 at 11:04am
wandahome knottingley 1154 23/11/2010 at 7:59pm
WANDAHOME 229 03/7/2008 at 4:47pm
wandahome 457 02/7/2008 at 11:07pm
Wandahome ferrybridge no website ? 870 20/8/2007 at 10:26am
Wandahome 525 13/8/2007 at 10:25pm
La Finca from Wandahome 122 29/5/2006 at 8:39pm
HAPPE/Wandahome 119 20/2/2006 at 1:55pm
Happy reading
------------- How come when some people visit the fountain of knowledge, they only gargle!!!
As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.
we are still waiting on them getting back to us re repairs to the damp in our 2013 Elddis Rambler 20/4. We have called in and rung and finally asked them this week to reply within 48 hors - no joy, I accept that they have to get the go ahead and the panel from Elddis but they all new that the panels were faulty but left it until a problem was discovered on inspections. I would not recommend Elddis to anyone, Wandahome get a lukewarm rating from me
Quote: Originally posted by Dave Thorpe on 09/10/2015
we are still waiting on them getting back to us re repairs to the damp in our 2013 Elddis Rambler 20/4. We have called in and rung and finally asked them this week to reply within 48 hors - no joy, I accept that they have to get the go ahead and the panel from Elddis but they all new that the panels were faulty but left it until a problem was discovered on inspections. I would not recommend Elddis to anyone, Wandahome get a lukewarm rating from me
Sorry, mate, but you are incorrect - your contract is with the retailer not the manufacturer. Getting the `go ahead` from Elddis is immaterial.
I had a problem with my van within its warranty period and the same line was trotted out by the dealer (they had `contacted the manufacturer and were awaiting a reply`). "Good for you, but in the meantime either fix it or I`ll see you in court" was my response. The van was in within 7 days.
It`s common for the dealers to try and fob you off. Under SOGA your contract is with them - they have to fix the van then it`s up to them to get recompense from the manufacturer. That`s their problem not yours.
Go back to the dealership, put in writing you want it fixed, give them a timescale which is acceptable to you or you will see them in court.
Don't want to hi-jack this thread but,on a similar vein,went to look at a new van at Venture caravans yesterday,they seem good,no pressure,very helpful etc' has anyone had experience with them regards after sales,servicing,they offered a good part/ex on my present van,so I am tempted but don't want to jump in with both feet.
Quote: Originally posted by JuanHuNose on 10/10/2015
Quote: Originally posted by Dave Thorpe on 09/10/2015we are still waiting on them getting back to us re repairs to the damp in our 2013 Elddis Rambler 20/4. We have called in and rung and finally asked them this week to reply within 48 hors - no joy, I accept that they have to get the go ahead and the panel from Elddis but they all new that the panels were faulty but left it until a problem was discovered on inspections. I would not recommend Elddis to anyone, Wandahome get a lukewarm rating from me[/
Sorry, mate, but you are incorrect - your contract is with the retailer not the manufacturer. Getting the `go ahead` from Elddis is immaterial.
I had a problem with my van within its warranty period and the same line was trotted out by the dealer (they had `contacted the manufacturer and were awaiting a reply`). "Good for you, but in the meantime either fix it or I`ll see you in court" was my response. The van was in within 7 days.
It`s common for the dealers to try and fob you off. Under SOGA your contract is with them - they have to fix the van then it`s up to them to get recompense from the manufacturer. That`s their problem not yours.
Go back to the dealership, put in writing you want it fixed, give them a timescale which is acceptable to you or you will see them in court.
Time to play hardball.
I am well aware of the S O G A ,however as there are owners ahead of me with the same problem I can wait a while longer rather than muscling in- what I failed to mention was the reasonable reply we had from Elddis regarding the repair. Whilst we were at Wandahome 2 panels had been delivered alas not for us. As I said before I am not prepared to make myself unpopular just yet.
Quote: Originally posted by AL53HX on 11/10/2015
Don't want to hi-jack this thread but,on a similar vein,went to look at a new van at Venture caravans yesterday,they seem good,no pressure,very helpful etc' has anyone had experience with them regards after sales,servicing,they offered a good part/ex on my present van,so I am tempted but don't want to jump in with both feet.
HI, we have bought from them and used their aftersales. They were fine when we used them but that was our previous van a couple of years ago which was an Adria Sportline 542DT
The after sales is so disgusting it’s hard to believe just how bad they really are. The technicians are just a bodge it team that is when you eventually get any jobs done . They have no respect for your caravan that you have paid £25000 for . They just bodge jobs in the hope that you will accept it and when you don’t omg look out !!!!
Quote: Originally posted by KevKathyRose100 on 02/10/2021
The after sales is so disgusting it’s hard to believe just how bad they really are. The technicians are just a bodge it team that is when you eventually get any jobs done . They have no respect for your caravan that you have paid £25000 for . They just bodge jobs in the hope that you will accept it and when you don’t omg look out !!!!
So you join a camping group and your 1st post is to slate a well established caravan dealer.
Please feel free to give us a little more detail of what they have or have not done.
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets
Topic: Poor after sales Wandahome Knottingley
via mobile 02/10/2021 at 2:24pm
