If anyone has any contact information for Phil or cwdc56768 which is his posting name i'd love to chat with him regarding a big problem i'm sure he can help me with.
If you can direct him to this post i can do the rest.
Many Thanks
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Camping Solitaire Du lac
Camping Les Bouleaux
Val de Vesle
He doesnt frequent the site as much as he used to do, but we do have other members from the Legal proffesion who may be able to help you if you ask.
What ever it is I hope you get it sorted out soon, Good Luck.
If you live near any of the big University Law Schools, they often run free Law Clinics, which run weekly during term time. They are rather like going to see a Solicitor in a Law firm, except that the person who you see is a third year Law student, who in turn is supervised by a Lecturer, a senior Solicitor or Barrister themselves. Its mostly free, and a popular way of getting legal advice for people in the local community. Failing this, the Citizens Advice centres run similar schemes.
Julia
------------- Just love to be out amoungst Nature and Wildlife
Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!
Basically,my caravan was transported back from France by my breakdown recovery insurance due to car problems. The caravan arrived severely damaged. It's had the axle replaced,there's damage to the body of the caravan including numerous dents. The firm aren't admiting liability and have repaired the axle but won't do the dents and other body damage. They've made a final offer of £100 as settlement which is an insult. The caravan was immaculate when i left it back in mid August and it's now at a local dealers where i insisted it go for inspection as i was aware there was damage. My breakdown recovery firm refuse to budge and say that the £100 is their final offer. What next please? this has dragged on for 3 months.
------------- La Plage Blanche
Camping Solitaire Du lac
Camping Les Bouleaux
Val de Vesle
You need to contact your caravan insurance company & put in a claim, you should have done that as soon as you were aware of the damage. Its damage like any other accident damage.
The company cannot, unilaterally, make a final offer. Indicate to the company in writing that you do not accept their offer offer of £100 but you do acknowledge their admission of liability.
When you found your van had been damaged the course to of taken was to notify your insurer, it would then of been in their hands to claim from the company or if this failed they would of then been in the position to have covered the cost themselves.
The whole point of paying for insurance is to get your caravan repaired due to other people's neglect or mistreatment whether caused by a breakdown company, another vehicle colliding with it while towing or if a kid on a campsite rides his bike into it.
You are an individual, you will get nowhere trying to claim off the breakdown company. All they will recognise is legal action. If you continue to pursue this on your own it will probably cost you far more than any rise in premium from your insurance.
This is in fact the advice that Phil has given in the past. If your caravan is damaged in any way, your first call is to your insurance company.
I think you are legally bound to inform your insurance company ASAP of any damage to your insured property.
you would not be claiming off them for damage but them claiming off the guilty party on your behalf IE recovery insurance and / transporter company
Was your van insurer not your insurer for your French visit as most companies cover your van etc for 90/180 days,or did you use your car recovery cover as it broke down and used some one like RAC/AA etc. However as your van was damaged and some one has renewed the axle They have admitted liability(Was it towed and not transported) How do you break an axle Possibly Towed with hand break on at excessive speed, Are you sure it is your van??? Was it damaged on a rough ferry crossing in bad weather??
I Hope you win your case as it looks like it will have to go to court.
Article here & mostly illustrates, that as a private individual in this sort of dispute you are generally banging your head against a wall. Made all the worse in this case that Saga & AA are part of same group.
Certainly the op should have informed his insurance co asap after damage was discovered & gone from there.
Quote: Originally posted by jtaw45 on 10/11/2014
Not keen on claiming off my own insurance for other peoples neglect and miss treatment. It should be upto them to put it right,not me.
You do need to inform them, its what you buy insurance for.
If a no fault claim then should be no change in premiums for future years.
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Topic: Legal problem
