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I ordered a Kampa Rally Air 390 from a large online retailer at the beginning of March with a promised delivery date around the end of April.

I've just got off the phone from them, only to be told that they've received a message from Kampa stating that only a fraction of their orders will be fulfilled. Apparently they're only receiving 2 of the above awnings! WHAT??! The supplier said the same thing happens every year. This means we won't have an awning for out May holidays and I'm thinking we won't be the only ones! What an appalling way to run a company - I feel pretty hacked off about this

Quote: Originally posted by Bodger12 on 09/4/2014

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Sorry but have to disagree put my 420 up,no problem through awning rail, was all done in 40 mins.��

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The thing that I find frustrating is that if they were inundated with orders at the show (which I'm sure they probably were), why has it taken them until now to advise that orders won't be fulfilled?

As for this happening every year, it may not be every year but I definitely remember this being the case last year as it was well documented on the forums. It seems they haven't learnt from their mistake as many people appear to be buying their rivals products due to supply issues. I can't think of many companies that could afford to miss out on many potential orders of £600 or more - that's a lot of revenue going in to someone else's pocket!

A real shame as I've owned 2 Kapa awnings already I love the product.