I am looking for breakdown cover for our french trip this year, and then realised that we don't actually have cover for the caravan element should we break down on breaks away in this country, which is obviously something that I had never thought of, but needs to be considered. Our caravan is long 7.93m so we are ,invited to certain recovery insurers that cover longer caravans. I have estab,I shed CC offer a specialised Mayday one via Green flag and then C&CC offer one called Arrival with the RAC, I am swaying towards the RAC one as it seems to cover every eventuality, but at a premium! We usually have our car RAC cover via tesco vouchers, but that wouldn't be an option with the C&CC scheme.
I would welcome your experiences of the both insurers and services they provide.
dont know anything about cc&c scheme but I have mayday thropugh cc this covers both car and any lengtht caravan and has variuos levels of cover plus the fact that if you breakdown on a pre booked trip recovery to your destination and return home if required is included and I may be wrong but I don't think any other company offers that service
c.c. mayday for me also. i have personal cover , with my wife added on , we are covered whatever we are travelling in , so both our cars , our caravan and our motorbike and trailer are covered , we are also covered if we are passengers in someone elses vehicle
all for under 100 quid , dont think that could be beaten
I have CC and had the misfortune to use it in December just gone I have to say we had an apalling service. I still need to email to complain but I think the time has passed now. We had to be recovered from a CC site to a friends house as it was a Sunday and then again to a repairers the next day. Firstly, despite me telling them the length of our van (7.24m), they turned up with a truck that was too short. We had an stressful time watching this guy get it on, using blocks and our ramps. Then it went off back to our friends with the back end of the caravan hanging over the edge of the truck. The next day we waited 5 hours, despite being told it would be less than an hour, for a truck (the right one this time) to recover it to the repairers. During that time, they turned up TWICE to recover my car. I lost count of the number of times that I spoke to the CC control people.I hadn't realised that there was an alternative to the CC for people with longer vans. I would think strongly about continuing with the CC after this fiasco. Of course, others may have had completely different experiences, but this has been my only time of needing it for a breakdown and I wouldn't want to repeat it.
Having used the RAC (although not through the C+CC) and Green Flag (through CC Mayday) there is no comparison between the two.
I have only had to call the RAC out once. Two hours later blocking up a town centre roundabout, the RAC turned up and convinced himself that I had no spark on my car. He faffed around in the middle of the road (still blocking the roundabout up) for over an hour before deciding he couldn't fix it and couldn't move it either because I had an automatic gearbox and needed a flat bed lorry to move it to the side of the road. I eventually got him to move it to the side of the road after signing all manner of disclaimers and then had to get a garage to recover it from there. It turned out that all that was wrong was a loose vacuum hose and there was nothing wrong with the spark at all. It was a 20 second fix.
I also watched a friend deliberately blow a fuse in a car and call the RAC out to see how long it took them to find it. The answer was 3 hours, even after giving them clues.
Some people knock Green Flag because they prefer to recover your vehicle to your destination or a place of your choice rather than do a roadside repair. Personally, I find this a bonus as it means I can get someone I trust to do the repair rather than let a stranger do it and buy all manner of parts I don't need at inflated prices.
On the few occasions I have had to call Mayday, they always ask if I have an automatic gearbox or if I am towing so they can make sure they send a suitable vehicle. While they have never actually attempted a roadside repair for me, they do ask what the symptoms were. As a former motor mechanic, I can normally give them a full diagnosis from which they not that they couldn't do a roadside repair. In one case it was a blown head gasket which is not a job to be done on the side of the road, in the other case, alternator failure at 5 am, obviously replacements are going to be difficult to source at that time, although I did have a spare in my garage.
I have concerns that someone on another forum suggested that there were length restrictions on the European side of the Mayday cover which is not good for us having a long one. Does anyone know any different?
I have concerns that someone on another forum suggested that there were length restrictions on the European side of the Mayday cover which is not good for us having a long one. Does anyone know any different?
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Topic: CC Mayday V`s C&CC Arrival
