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Subject Topic: bailey hub casting faults
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13/6/2012 at 6:37pm
 Location: None Entered
 Outfit: Bailey 646
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hi, i have got a bailey pegasus 646 and purchased it 3 months ago transferred all the warranty etc. took it into a bailey dealer today for second service and i have been informed that my wheel hub has small holes in which could be down to a casting defect. i am thinking warranty but the dealer who is servicing seems to think alko wont pay for it and he is asking £150 plus fitting. im just asking if anyone else has had this problem, and ive questioned alko and bailey over this as being a manufactures guarantee issue. would love to know if anyone else has had this problem as the dealer is aware of a casting fault/defect.
thankies


13/6/2012 at 8:04pm
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If the manufacturer's(ie Bailey)warranty is still current on the caravan then your hubs should be replaced under this warranty. Your claim is on the the Bailey warranty, it would be up to Bailey themselves to claim from makers of defective components supplied to them.


13/6/2012 at 10:25pm
 Location: Lancashire
 Outfit: Caravan now Sold
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imho it was faulty from day one and if all services have been done to uphold the warranty then it should be done under the warranty.holes in a hub is not done under normal use.

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the only silly question is the one you do not ask.


13/6/2012 at 11:13pm
 Location: lancs
 Outfit: Dethleffs 550 + volvo s80
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Totally agree with tentz and michael, this is definately a problem for bailey to sort out under warranty, not your problem to sort.....


14/6/2012 at 5:10pm
 Location: None Entered
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Holes in the hub???, do you mean in the brake drum? side or wearing area?.. or do you mean the casting with the bearings on it?

Either way its all dodgy and should have been seen on the PDI never mind the first service


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15/6/2012 at 9:00am
 Location: East Midlands
 Outfit: Coachman VIP 575.Santa Fe
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A Bailey warranty is like a Lonsdale belt at boxing.You have to fight for it.I had problems from new - day one . Dealer said would correct them for £450.Trading standards helped sort it. Caravan Club clearly not interested in upsetting Bailey.

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Mister G


15/6/2012 at 9:31am
 Location: Keswick
 Outfit: Bailey
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A Bailey warranty is like a Lonsdale belt at boxing.You have to fight for it

 Wonderful turn of phrase

bailey dealer today for second service and i have been informed that my wheel hub has small holes in which could be down to a casting defect

Some missing information from the OP e.g. is the van is less than three years old? (I assume so as its at second service.) Did the van have its first service within the warranty timeframe, and is this second service within the time period required by the warranty? 

Based on what has been posted and assuming that the van is less than three years old and services all within time, I am surprised that the dealer side stepped Bailey and suggested that it was down to Alko - a supplier of parts for the warranted van. Dealer should know better and should be on to Bailey immediately with his "expert" view that it is a casting defect. Bailey should then be authorising the work.

The Dealer should know but is it a defect or are holes part of the end product? What you have not commented upon is whether the "defect" presents any problem/danger etc.

You have also not included in your post any indication of where you purchased the van, either from a dealer or private sale. If it was from the dealer who now alleges the defect, then the Sale of Goods may assist you to get the dealer to sort the problem out. Surprising just how the Dealer may then conclude that its Baileys' problem if you quote legal verse and chapter at him to use his own money to remedy the "defect".

Phil



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


15/6/2012 at 10:27am
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Yes more info is required. Its possible Al-Ko do not regard small casting imperfections as affecting the integrity of hub, so as far as Bailey is concerned there is no defect to be repaired. Maybe the dealer is offering replacements if op is not happy with hubs & op is prepared to pay.

It could also be possible that Al-Ko require to examine the hubs before deciding whether faulty or not so if Bailey & dealer are uncooperative one would have a stalemate situation.

Post last edited on 15/06/2012 10:54:02


15/6/2012 at 11:35am
 Location: Lancashire
 Outfit: Caravan now Sold
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 as a retired motor engineer i know if you find a faulty brake part in any service you do not allow it out on the road again.why was it not replaced when it was all stripped down? ie no extra fitting cost.you could then claim the cost of a wheel hub from who ever.



Post last edited on 15/06/2012 11:50:30

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the only silly question is the one you do not ask.


15/6/2012 at 1:11pm
 Location: N Yorkshire
 Outfit: Xc60 D5 Abbey Vogue
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Quote: Originally posted by misterg on 15/6/2012
A Bailey warranty is like a Lonsdale belt at boxing.You have to fight for it.I had problems from new - day one . Dealer said would correct them for £450.Trading standards helped sort it. Caravan Club clearly not interested in upsetting Bailey.


disagree
not had any issues getting warranty work done with Bailey, and believe me , we`ve had ALOT of work done.
its all down to the dealer.


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15/6/2012 at 3:39pm
 Location: Kent
 Outfit: ex Caravanner now Static.
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Same here. our Bailey has had numerous small warranty claims all sorted out by a local dealer to where we store.

I like Bailey's transiant warranty as it means we don't have to go back to the supplying dealer for work or servicing.



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All year Dorset!!!


15/6/2012 at 3:46pm
 Location: Keswick
 Outfit: Bailey
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Not sure you mean transient ...........

Phil 



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


15/6/2012 at 8:09pm
 Location: West Mids
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Transparent ?

-------------
Paul

Every day's a school day!


15/6/2012 at 9:54pm
 Location: Keswick
 Outfit: Bailey
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Transferable? Transportable?

Phil



-------------
If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


16/6/2012 at 1:24pm
 Location: Kent
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I do mean transient warranty.

Bailey Dealer Network

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All year Dorset!!!


16/6/2012 at 6:10pm
 Location: East Midlands
 Outfit: Coachman VIP 575.Santa Fe
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Like all smoke and mirrors?

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Mister G



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