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Subject Topic: Sale of goods Act -Return of Van
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11/4/2011 at 11:14am
 Location: East Midlands
 Outfit: Coachman VIP 575.Santa Fe
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Has anyone returned a caravan to the dealer under this legislation? Is it likely to be a satisfactory process.I think the weights of my van are wrong . Van is about 4 months old and I find it hard not to load and keep within accepted limits.

-------------
Mister G


11/4/2011 at 11:23am
 Location: Southampton
 Outfit: Swift Challenger 570SE & Kuga 2l TCDi
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Surely it's up to them to prove you wrong?


11/4/2011 at 11:25am
 Location: Walsall
 Outfit: Unicorn Barcelona 2 & Kia Sorento
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Which weights do you think wrong?

Remember the mass in running order has a tolerance of 10%

what proof do you have?

Was the van purchased new?


11/4/2011 at 11:56am
 Location: East mids
 Outfit: Geist Caravan
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We have returned a van, not easy had to involve trading standards and took legal advice too, however they had supplied it with very obvious differences and we rejected it within days hand had not used it.

Did you have extras added as this can effect the weight? and have you taken it to a weighbridge

 



11/4/2011 at 12:34pm
 Location: Milton Keynes
 Outfit: Retired motorhomer
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You say 'you think the weights are wrong' surely you have to be certain the weights are wrong before attemping to make any claim. If the weight of the unladen van is within tolerance I can't see where the problem is given that your caravan is a popular one its unlikely that one caravan is significantly different from another. You would have also been aware of the caravan weights before purchase. Perhaps you could provide some more detailed information.

David



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11/4/2011 at 12:44pm
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Do you mean the dealer told you caravan was within your cars' weight limit tow & you think it is not?


11/4/2011 at 1:18pm
 Location: Keswick
 Outfit: Bailey
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What part of the Sale of Goods Act, exactly, do you think that the dealer has breached. "Weights" as you put it,  does not sound like a breach of the Act. If you can set out just what the problem is, whether the dealer made any representations to you as regards weight, whether you made it clear to the dealer that the weight was an essential factor i nyour buying the van, I can provide legal advice if you wish

regards

Phil



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


11/4/2011 at 4:55pm
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If you can elaborateet a bit more on the weights issue you will get better and more informed advice. At the moment as it stands, you cannot reject the caravan unless it was misdescribed as there is no fault mentioned.


11/4/2011 at 10:04pm
 Location: East Midlands
 Outfit: Coachman VIP 575.Santa Fe
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Sorry I now realise I was a bit too vague.I bought a Bailey Valencia which I collected in December. It is a fine caravan apart from a noseweight issue. On the return journey from 2 weeks away I noticed when parked at services that the van hitch was down a bit on the back of my Land Cruiser Prado - something I have never seen before.We unloaded wardrobes and fridge before I thought about using kitchen scales and wood to check noseweight. I was shocked to see it was 131kg.The max for the chassis according to both Bailey and Alko is 100kg. I then bought a new Milenco NW guage and that showed 130kg.I then emptied the van to the state it was collected from the dealer ie as ex works(they say 88 Kg) plus motor mover and my battery was switched over but no gas. This was 112Kg. Adding 1 full and 1 part used calor lite took it up to127Kg.I cant see how the limit of 100Kg can sensibly be achieved .I am taking it back to the dealer on Wednesday for them to check. Worried about this and I am not sure I can afford to run a big heavy 4x4 long term.I am 70 so this was meant as probably a final long(hopefully) term treat.Finally thank you for your interest and look further to any advice you can offer. Yes Phil your legal advice would be a great help -I was thinking of the "fit for purpose" bit .

-------------
Mister G


11/4/2011 at 10:55pm
 Location: Keswick
 Outfit: Bailey
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As regards noseweight, there are a number of factors to consider.

1. The max noseweight that your car can take according to its handbook

2. The max noseweight that the structure of your caravan can handle.

3. Max noseweight of the tow bar

Each may be a different weight but when towing you have to go with the lowest of the noseweights. This is, generally, the noseweight that your car can take and the tow bar that is fitted to your car should be able (at least) to take that weight. If not you probably have the wrong tow bar. 

Bailey and alko give 100Kg for noseweight. You do not say what the max noseweight the car has. If the max the car can take is, say, 75Kg then the back of the car will droop if you load up to 100Kg.

Empty your van but leave the battery in plus gas and mover (which is usually in front of the axel) and the nose will be top heavy as all the heavy stuff is at the front of the van.

Check the lightest noseweight and load your van until you achieve that noseweight. Put things over the axel or towards the back...kind of to lift the front end.

From your description this sounds more like a loading issue than a Sale of Goods Act issue.

Under the Sale of Goods Act (SOGA) your caravan should be of satisfactory quality, sufficiently durable and free from any defects. Further it should be "as described". You do not provide any indication that the van is not of satisfactory quality, merely that you have not yet achieved the right noseweight. The lack of noseweight achievement, in the manner you have described, does not suggest that it is insufficiently durable nor that it it is not of satisfactory quality. It was sold as described. Thus, as you have set out your case, there is no breach of the Act. There needs to be something more, in terms of defect, than what you have described.

 

If the van, when properly loaded, cannot ever achieve the right noseweight to satisfy the Construction Design and Use regs (i.e to the lightest of the various noseweights) then it may not be of satisfactory quality, but that may mean that you have the wrong car to tow it. If the Dealer said that your car could tow it, legally, and you can show that you relied on that representation to buy it, then you may have a case, but only if this is not a loading issue. 

You are taking the van back to be checked, and it would be helpful if you could post on here just what the dealer says.

I have seen quite a number of posts on here about Bailey noseweights. Some have problems getting it right and others say its down to correct loading to getting it right. There are many such Baileys on the road and they can't all have the wrong noseweight, so I reckon that it is possible to achieve the right noseweight. If this model of van could never get down to the right noseweight then the magazines would be screaming it out. They are not, so that brings me back to loading. Are you actually carrying too much, or is it all too much front loaded?

Anyway, rather than allege a breach of the Sale of Goods Act, take the dealers advice and then consider whether there may be a breach of the Act. Get your facts together first, before any allegation is made. Make an allegation and the dealer will go onto the defensive and not give anything away.

Let us know how you get on

 

Phil



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


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11/4/2011 at 11:59pm
 Location: Milton Keynes
 Outfit: Retired motorhomer
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From what you say I doubt you have a cat in hells chance of returning the van under the Sof G's act as I am sure that Bailey could illustrate that the van could be loaded to distribute the weight to get a reasonable nose weight. I think you have to be a bit more adventurous with the loading of the van and make use of that massive space under the fixed bed. We have the same layout, with the same AlKO hitch restrictions and we have had to experiment to get the right noseweigh but it is still near to 100kgs.

David



12/4/2011 at 12:15am
 Location: East Midlands
 Outfit: Coachman VIP 575.Santa Fe
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Thanks for the information. The car max noseweight is 130 as is the tow bar's.The lowest figure is the 100 Bailey max.Bailey say they weigh them as they leave the factory and they should be 88 ex works.I have to say that if mine is 112 ex works plus motor mover to front of axle and 110amp batteryt hen it was probably more than 100 (their stated max)ex works.The 112 figure is what it would have been when I collected it from the dealer.Firsly itappears to have been over the max(illegal?) both when it left the factory and when it was collected from the dealer.This then makes it hard to get the noseweight down safely although I have not yet tried.If it is close to 100 it would have to be checked every time the van is towed. I have now got a guage but having a sloping drive and living ihn the hills make this a bind.

-------------
Mister G


12/4/2011 at 7:24am
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I am a bit puzzled about you mentioning removing the wardrobes and fridge. Are these in addition to the fitments in the caravan?
Perhaps if you told us how the caravan is loaded in relationship to the axle we could possibly offer further advice.


12/4/2011 at 8:15am
 Location: Keswick
 Outfit: Bailey
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When hitching up the maximum noseweight is limited by the lowest of the car, towbar or caravan coupling vertical load limits. In your case it appears that you need to load to a noseweight of 100Kg. If the van can never achieve that then that would suggest a caravan with a defective construction and thus a breach of the SOGA. I think that that is highly unlikely otherwise it would have been spotted long before the vans hit the salerooms. You may have a rogue van but again, unlikely, in my view.

 

I can understand your reluctance to check the noiseweight each time you travel, and clearly you have a problem with a sloping drive anyway. However, it is the legal responsibility of the driver to ensure that the whole vehicle (car and van) complies with the Construction and Use Regs before hitting the road. Those regs include for weight ratios. A failure to ensure that the vans noseweigh satisfies the "lowest of the car, towbar or caravan coupling vertical load limits" principle could result in any insurance claim being refused. In any event it is good practice to check noseweight before each journey.

 

For loading purposes I think you have to ignore the "112 ex works plus motor mover to front of axle and 110amp batteryt hen it was probably more than 100 (their stated max)ex works.The 112 figure is what it would have been when I collected it from the dealer" and try a number of load distribution alternatives, on level ground, until you can get the actual noseweight to 100Kg.

 

It is not the dealerships fault, under SOGA, if you cannot find level ground to load and check the noseweight.

 

You say that the van was "probably more than 100 (their stated max)ex works.The 112 figure is what it would have been when I collected it from the dealer.". You use the words "probably" and "what it would have been" which indicate assumptions as to the lowest noseweight the van was when empty rather than what it actually was when collected. Probabilities are insufficient to support any claim under the SOGA. Even if you can proove that the noseweight when at factory standard (empty) exceeds Bailey's quoted 88Kg, you still need to be able to argue, with supportive evidence that 100Kg can never be achieved to show that the van is not fit for purpose under SOGA. To do that I think you need to have a rogue van, a kind of friday afternoon job so badly put together.

 

Talk it over with the dealer. Take all your usual gear with you so that the dealer can see what you load and he can redistribute. Have a note of the weight of the gear you normally carry. Hopefully that will be below the maximum limit for personal equipment. Bear in mind though your legal obligation to tow within the law.

 

Phil



-------------
If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


12/4/2011 at 11:02am
 Location: Farnborough
 Outfit: Bailey Ranger 500 5 & X-Trail 2.2DCi
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I might be barking (and up the wrong tree!) but is nose weight surely not just based on loading? (well obviously it does depend on what you have inside the van) but in general?

For example:

If you have a user payload of 200kg, and you load all this at the front of the caravan it will make the noseweight 200kg + whatever it is empty?

if you spread it our throughout the van, ie 150 over the axle and 50 at the back does that not leave the nose weight as it is empty? (ish obviosly)  in a type of seesaw action?

For loading my van before I go, I load as i would but do end up with some heavy bits at the back (in the dinette floor space) to balance out the gas bottle and other stuff we have in the front locker.

 



12/4/2011 at 11:32am
 Location: Keswick
 Outfit: Bailey
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Yep



-------------
If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    



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