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Subject Topic: What should i do?
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06/12/2018 at 7:33am
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 Outfit: 
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It wasn't pointless in the start or come to that all the way through.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


06/12/2018 at 9:24am
 Location: Stockton on Tees
 Outfit: Lunar Clubman SB Kia Sorento
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I did’nt cough up any where near £500.
The caravan has Lunar Warranty, the reason for the post, as always, is to seek advice in here. And like many other members who post, to raise awareness of various issues.
Thanks again.
John


06/12/2018 at 11:00am
 Location: Teesside
 Outfit:  Mitsubishi ASX4
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Well done! Glad you had a reasonable outcome from a reasonable dealer. Enjoy the new van.


06/12/2018 at 11:26am
 Location: SW
 Outfit: Caravan
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Yes, all very messy. Don't know whether this dealer carried out previous services and/or ever seen van until now, but an earlier posting suggested a friendly word with dealer could be a good way to start.
Finding the fault when removing bottles sounds plausible but point out to dealer he inspected and provided the paperwork. In good faith, you agreed the overall deal and paid your balance there and then.
Consumer legislation gives you more rights than it gives the Company, that's why this legislation is in place.
Discuss with him as in as civilised manner as is possible but if you are desperate for this replacement van and do not want the hassle to continue, then a 'haggled' compromise at less than £500 might well be an acceptable option to you.
Don't threaten legal action, it's too much hassle and takes time.
Best of luck and please let us all know outcome. Happy travelling!

-------------
bps


06/12/2018 at 12:28pm
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Ermmm two posts up, it's been resolved.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.



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