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Subject Topic: Rear panel bulge on new van plus other gr
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PersonOpensauce
03/8/2016 at 9:46am
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The new consumer law is quite clear & the op was always entitled to reject within 28 days of purchase with full refund however he paid. I suggest he buys a German built caravan next time.


PersonGreg M
03/8/2016 at 9:52am
 Location: South Wales
 Outfit: Elddis Majestic 155 View Greg M's Profile View Profile   Reply to Greg M Reply   Quote Greg M Quote  
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Quote: Originally posted by Opensauce on 03/8/2016
The new consumer law is quite clear & the op was always entitled to reject within 28 days of purchase with full refund however he paid. I suggest he buys a German built caravan next time.

Thanks for putting me right on that Opensauce,it certainly pays to know your rights these days.


Personbillyboggins
03/8/2016 at 10:28am
 Location: norfolk
 Outfit: Compass Lynx 1991 View billyboggins's Profile View Profile   Reply to billyboggins Reply   Quote billyboggins Quote  
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Agree 100% with opensauce..should have changed my car instead of my van when i had a Geist that was too heavy for my car ,so well built that i still regret parting with it

-------------
billyboggins


PersonGreg M
03/8/2016 at 4:24pm
 Location: South Wales
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Opensauce,
Not sure how to communicate member to member or even if you can.
Lady in another forum could do with your knowledge.
: Help needed - water leak

After you putting me right ,puffed out chests doesn't work and I am suitably humbled.
Hope you may advise her ,she sounds desperate and rightly so when you read her post.


PersonMatlitel
04/8/2016 at 8:55am
 Location: South Wales
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I now know the dealer refunded the finance company and took the van back. I have a feeling it will be up for sale again soon...


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PersonOpensauce
04/8/2016 at 9:26am
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Yes, caravans are quite simple in construction. A new buyer is entitled to be furious & rightly entitled to reject & a refund if a new caravan is delivered with faults as described.

However, probably the same caravan could be fixed permanently quite easily by skilled operatives with the will & the time to produce a proper repair. So when it is sold again there is no reason why it should not be ok.


Personiank01
04/8/2016 at 12:27pm
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Quote: Originally posted by Matlitel on 04/8/2016
I now know the dealer refunded the finance company and took the van back. I have a feeling it will be up for sale again soon...


It will have to be sold as second hand because if they sell it as new they would be in serious trouble.


Personnavver
04/8/2016 at 7:52pm
 Location: West country
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Trouble is the new buyer won't know the history.


Personpath20
04/8/2016 at 8:40pm
 Location: Lancashire
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He/she can find out as we did. Ring Swift with the Cris no. and ask them has any warranty work been done on the caravan. Thy are quite happy to tell you.



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