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I don't know if you had the same as me but 12volt on mine only works when the engine is running.When parked up it's gas or mains.

Hope this helps i,m a newbie.

have u got the grey plug the fits on the socket on your tow bar? u will find it only works when u start the car. stops u from flattening your battery, 12 v is only used when u are mobile. just to keep the fridge cold. so put your fridge on 240v or gas, get it cold. then when u are mobile it keeps it cold, .

Would you expect to see the red light when the car has engine running and is parked?

Mine is never lit - unless it is when the car is in motion, but then I'm driving so....

SB

If you are not getting the 12v light on the fridge, you need to check the wiring on your towcar, if this is all correct it could actually be the LED not working (Very rare).

Use this link to check wiring

http://www.rydertowing.co.uk/trailer_towbar_wiring/trailer_towbar_wiring_.htm