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Subject Topic: has anyone had a new van resprayed?
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07/7/2009 at 11:26pm
 Location: Lincs
 Outfit: ace jubilee viceroy
View stevelolly's Profile View Profile   Reply to stevelolly Reply   Quote stevelolly Quote  
Joined: 16/7/2006

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It wouldn't be rust no , but aluminium does corrode if left open to the elements for long enough or if steel particles such as grinder sparks or a sanding disc previously used on a steel panel is used on that area . Your quite right in what you say Kabbes , the owners of the cars i've repaired with similar problems just get the car repaired as they are still fit for purpose they just have a defect that is easily repairable . I personally would go for the repair so you can go on your holiday etc , but i wouldn't let the dealer tell you that this is something that you have caused as it clearly isn't . When its repaired have a good look at it and make sure that you are totally happy before you accept it .


08/7/2009 at 9:15am
 Location: Scotland Lanarkshire
 Outfit: Sterling Cruach Cuillin &Passat estate
View pamelab21's Profile View Profile   Reply to pamelab21 Reply   Quote pamelab21 Quote  
Joined: 03/2/2006

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Hi all

Thanks for all your replies. Swifts take on it is that it has been hit by sparks/particles from an angle grinder (we know this did not happen whilst in our possession) they say it did not happen at their factory or at their suppliers. Dealer is adament it did not happen at his so no one is admitting that it happened whilst in their possession.

If we let it go to court the van would have to get parked up in storage for god knows how long, nor do we have the money to legally fight them.

We have agreed for the caravan to be returned to the Swift factory at no cost to us (which is an admission in itself surely) to have the full side resprayed, at the end of the caravan season. It will then still be covered by the 6 year bodywork warranty. The dealer are going to come to the storage facility and buff/polish and wax the affected areas to try to prevent any further damage.

Checked with CC legal dept and they advised that even if we accept a repair at this stage it does not affect our rights to reject if all is not ok....however could make it more difficult but who knows.

Remind me why I chose to buy new over used?



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08/7/2009 at 9:27am
 Location: 
 Outfit: 
View Opensauce's Profile View Profile   Reply to Opensauce Reply   Quote Opensauce Quote  
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Seems like a sensible outcome, you have the use of your caravan which is why you bought it & eventually it will be sorted to your satisfaction.

Just try to look on the bright side(of your caravan that is)


08/7/2009 at 10:10am
 Location: West Cumbria
 Outfit: Ace Aristocrat caravan & Campervan
View blondieandi's Profile View Profile   Reply to blondieandi Reply   Quote blondieandi Quote  
Joined: 19/9/2006

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Hope it looks fantastic when its all finished!! This is all you need whilst pregnant!!

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Jan:Braids Gretna, Feb Stanwix Park Silloth & Braids Gretna,


08/7/2009 at 11:11am
 Location: Scotland Lanarkshire
 Outfit: Sterling Cruach Cuillin &Passat estate
View pamelab21's Profile View Profile   Reply to pamelab21 Reply   Quote pamelab21 Quote  
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thanks fingers crossed, it couldn't have happened at a worse time!

he has called to say he can send it to any bodyshop of our choice and he will bill Swift for it (so they do appear to be paying for this...hmmm) but we would really prefer for it to go to them direct as any more probs down the line then they did it.



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08/7/2009 at 11:19am
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
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imho.send it back to swift and if it goes wrong swift will be responsible.

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the only silly question is the one you do not ask.



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