Caravan was due its service today, but much as we tried it wasn't coming off the drive! Moved it half off with the mover, then I think the battery must have gone flat, tried to tow it off but then the car couldn't move it, no grip in the snow! Its booked in for 2 weeks time now, so fingers crossed theres no snow then! We have to have it done now because of the warranty, what a pain!
If you're worried about it mzzy, why not inform the dealer in writing why the booking was changed, offer them the option of coming to the house to carry out the service in line with the warranty conditions. I thought you had a 6 week window for the service but you'd need to confirm that with your dealer.
Yours won't be the only one cancelled due to the weather & a call to them should sort it & put your mind at rest.
Ours is due in for service next Friday. Looking at the forecast we are due more snow. Not going to be able to get it out of storage compound for sure. What a pain.
Quote: Originally posted by mzzy on 08/1/2010
Caravan was due its service today, but much as we tried it wasn't coming off the drive! Moved it half off with the mover, then I think the battery must have gone flat, tried to tow it off but then the car couldn't move it, no grip in the snow! Its booked in for 2 weeks time now, so fingers crossed theres no snow then! We have to have it done now because of the warranty, what a pain!
Mine was due in on Tueday, I rang on Monday lunchtime and old them that I could get it out at the moment but if we had more snow then it would be impossible, if I could have got to speak to someone rather than leave a message I would have asked to take it in that afternoon. As it was when I finally got through to them they rebooked it for the 20th January.
Your guarantee shouldbe fine, it usually says something like the service must be done within 30 days of the due date and I am sure that given that it was booked in that if you explain it to the dealer he will simply date the stamp in the book at a convenient time.
------------- Bill
For a licence dated 1997 or later you must add together the plated max weight of the caravan and trailer, if the total is 3500 or less you can tow it. You may even tow a caravan with a MAM greater than the cars unladen mass the restriction was removed in 2013
We're in the same boat - due to have it serviced tomorrow (year 2 in warranty) but had to cancel as the storage site and service centre is covered in snow/ice. I rang the dealer and he said that Bailey are fairly flexible with the service warranty period.
We've postponed for a week in the hope that things may thaw sufficiently.
Yes you have 6 weeks, ours was due middle of December, we did it Jan so didn't have the expense before xmas, booked in now for 2 weeks time, will be on the 6 weeks mark, but nothing we can do, our street is thick snow and ice, always the last to melt, we did try but its not worth having an accident for. They are fine about it at the dealers so not worried unless we get more snow, then will go mad! lol
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