Message Forums

Hi - I have bought from new a Bailey Ranger GT60 540/6 now 18 months old and i noticed when i took my van out for a weekend in feb - snow etc that i had some condensation in the front window between the double skin glass on th e middle pain.

Hot in the van cold outside

It has subsequently gone but has left a horrible mark inside the window that i now cannot remove. Would this be covered under warrenty to replace the window? from the dealer i bought it from?

Has anybody esle had similar experiances - help

Emma

There has been a problem with a large batch of polyplastic windows at the manufacturers resulting in them flexing and touching each other. This leaves scratches on the inside of the unit that could be mistaken for powder or condensation. Each pane has a copy of the mark that the other pane has. Dealers and manufacturers are well aware of it and are replacing windows free of charge.

Your dealer will need your van's VIN number and the four digit code number on the faulty window. On the window is a sticker indicating that it is "polyplastic". On the left hand side at the bottom of this sticker, near the circle with a capital E in it you will see the four digit number. It is small. That is the batch number I think.

Anyway, if you have the usual warranty, and this is the problem that you have, the complete window should be replaced free of charge.

Phil