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MILENCO QUOTE
We note some very interesting comments along the threads. A colleague pointed out we had not responded to the earlier point’s, so I will have a go now. Jaybee commented on the Milenco wheelclamp being "a swine to take off when the caravan sinks in to soft ground." In response we can confirm there is a mechanism in the wheelclamp that locks it fully when the clamp is under duress. This year the weather has been exceptionally wet so the ground was about the softest it’s ever been. Combined with the fact caravans are getting heavier meant this spring has been the worst ever year for this problem. When the caravan sinks in to soft ground with the clamp on they do lock solid by design. We do put clearance in to the wheelclamp to allow the caravan to sink a little and this clearance has increased over the years to accommodate for softer ground and heavier caravans. This year has been exceptionally wet, more than we ever expected. If this occurs, you need to take the strain off the wheelcamp to release it. The easiest way is to raise the corner steadies. This problem is not unique to Milenco and this year other products have struggled with the exceptional ground conditions.
Viffer97 complained about the lock mechanism being difficult to push together and sprayed it with silicone. PLEASE DO NOT DO THIS. We do use the best locks in the industry and they do not need lubricating. Cheaper locks typically die cast ones, need oiling to stop corrosion. Ours do not. Oil or grease attracts grit and dirt that may stop the locks working. You can use products like WD40 to clean dirt out of locks though. The wheelcamps should slide together easily and take about 10 to 15 seconds to put on.
If it does not its 1 of 3 things.
- The front of the clamp is not parallel to the ground and the left leg is not aligned to the right when fitting.
- The locking plates have become damaged, bent, or dirty. If so straighten them or clean them. To clean the clamp we recommend furniture polish something like Mr Sheen.
- The wheelclamp is too big, wrong size so it will not line up.
We also have a FAQ section on our website www.milenco.com
I hope all of this helps and if you have any more specific questions please feel free to ring me on 01908 220102.
Nigel
Post last edited on 18/10/2010 12:43:54
------------- the only silly question is the one you do not ask.
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