Message Forums

Hi all 

It looks as though our beautiful 2008 Fleetwood Heritage has been terminally damaged by our site and their electricians putting 440v through it.  Received wisdom from 3 quotes is that it's probably irreparable - just too expensive and difficult to fix.

Initially we hoped to claim direct off the site - but to get new-for-old we will have to via our CC insurance.  Can anyone give me an approximation of how long they take to process the claim, agree a replacement, and issue a cheque or source a replacement?

I hate to say it.... but Christmas is around the corner....and we have plans to spend it in the caravan - so I need to know if it's likely to be possible or else book something else!

Your experiences please!!!!

TN

Thanks Jennifer - that sound pretty promising!  We are desperate to get this resolved ASAP

Trish

Ooooh this is all sounding really good news - we've kind of wasted a week talking to the site/electricians directly and waiting for their insurers to respond - so it feels like it's dragging already - but maybe once CC have all our info & quotes (hopefully tomorrow) etc it will move along faster!

Yes, Simon23 we very much hope that CC will persue the site for our out-of-pocket expenses and we should also be able to recoup the excesses I hope - not sure if we have the equivalent of "protected no claims bonus" like on our cars.... but at £25,000 for a new equivalent caravan we can't afford not to make the claim just to save our NCB.

Trish

Quote: Originally posted by simon23 on 27/10/2010

---

just as a guess will the cc club not try to recoup the claim from the people responsible for the accident in the first place to save your premiums

---

They will do a hassle free settlement of the claim by the OP and then pursue the people responsible to recover what they have paid out.

Quote: Originally posted by Tentz on 27/10/2010

---

The caravan bought off the insurers should make a feasable project for a diy'er with abilty. I imagine it was written off because of man hours involved in the repair.

---

Quote: Originally posted by janus on 27/10/2010

---

Quote: Originally posted by simon23 on 27/10/2010

---

just as a guess will the cc club not try to recoup the claim from the people responsible for the accident in the first place to save your premiums

---

They will do a hassle free settlement of the claim by the OP and then pursue the people responsible to recover what they have paid out.

 

---

Bill - I so hope you are right!

Trish