Updated news Discover have been in touch with Miriad again, on my behalf and they have agreed to supply the window. Credit where credit is due. Discover may have resolved this issue, just waiting for the parts to be ordered and arrived. As soon as fitted etc I will update.
well no credit here discover are still a shwr of $$$$ we now have sold old van and guy is picking it up saturday and discover promised us new window in 3-4 weeks 6 months ago are now saying oh we need a number again arrrrggggghhhhhhhhhh so i have spoken to the guy who is buying it and he is going to pursue the warranty claim himself thank god discover i will never deal with again im afraid is there any dealer out there that any one has never had a bad wxperience with i wonder
Quote: Originally posted by D S B on 13/11/2010
.........Stories of the retailer forgetting to order it, then the original person who dealt with it left, then after re-ordering the window manufacturer said they didn't receive the order. It's been a bit of a nightmare, and my patience is rapidly running out. I am due to ring them next week, and if I get no joy, I will go straight to Bailey. I have kept a very clear record of dates, telephone conversations, promises etc. which I will be putting in writing to them and will be considering my next options if I don't get anything positive next week.
Well, my window has eventually arrived at the retailers. As it's 200 miles away, they are sending it to me to fit, so should be with me in a few days. It's a two minute job to fit - they showed me how to do it back in July.
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