I was distressed when my 1990 Swift suffered major damp ingress only 5 years later (out of warranty). I resealed that myself (never again), but the van suffered further problems after 10 years so I wrote it off after 15. I bought a new Bailey in late 2005 and hoped, naively, this damp problem wouldn't plague us again. I'm again distressed that 5 years later the annual service damp check has reveled serious ingress through cracks in the front panel.
I am still within the 6-year body warranty and have had regular services so I don't anticipate any problem getting it sorted apart from the hassle (or is that being naive again)? I've done a search on here and can't find anything recent on this topic for Bailey so has anybody a similar recent experience. I can't call Bailey until Monday to pursue.
------------- Red sky at night, shepherd's delight
Red sky in the morning, pack up the awning
Anon
I havean Abbey - 2007 model. I put it in for a service and they noticed a panel crack and repaired it. Fortunately no damp ingress. But why does a plastic panel crack. frost is suggested because there had been no physical damage to the van. the issue was not covered by any warranty though - my dealings with swift previously have not engendered a love for them or any hope of a successful outcome if I had to ask for warranty work to be carried out good luck with bailey
Quote: Originally posted by Paul 1950 on 11/2/2011
I was distressed when my 1990 Swift suffered major damp ingress only 5 years later (out of warranty). I resealed that myself (never again), but the van suffered further problems after 10 years so I wrote it off after 15. I bought a new Bailey in late 2005 and hoped, naively, this damp problem wouldn't plague us again. I'm again distressed that 5 years later the annual service damp check has reveled serious ingress through cracks in the front panel.
I am still within the 6-year body warranty and have had regular services so I don't anticipate any problem getting it sorted apart from the hassle (or is that being naive again)? I've done a search on here and can't find anything recent on this topic for Bailey so has anybody a similar recent experience. I can't call Bailey until Monday to pursue.
You need to go via your dealer who then deals with Bailey .I do not think Bailey will deal direct with yourself. also Check that your servicing has been done within the time frames laid down in the terms of warrantee as this will also affect your claim
2005 bailey models suffered from cracked panels in a big way.there was a few on here.the cracks were mainly where the panel joins the roof.usually about 2 inch long.
Ours has the same promblem have been waiting from October 2010 to get it repaired, it goes in at the end of April. you have to go to the dealer that it was brought from.
Quote: Originally posted by judas_hill on 11/2/2011
Ours has the same promblem have been waiting from October 2010 to get it repaired, it goes in at the end of April. you have to go to the dealer that it was brought from.
Margaret
That is quite a delay. What has been the hold-up, getting a new panel, having the repair authorized or your dealer being too busy?
My nearest dealer at the time was 80 miles away which is a pain. Lately I've used a local Bailey service agent but they are awaiting approval from Bailey for warranty work. I will attempt to persuade Bailey in that direction so we'll see.
------------- Red sky at night, shepherd's delight
Red sky in the morning, pack up the awning
Anon
too much work so had no room for us. The worst thing is we booked a hoilday in Italy before we found out about the van. They have 10days to get the van ready so we can go away still fingers crossed.
We have a Bailey Indiana 2005 and when it went in for it's service last year we were told the back panel was cracked right at the top. We had no problem with the panel being replaced under warranty whatsoever. It appears that the company who makes the panels were making them a fraction too short, and this has put stress on them, well that was what we were told by our dealer, we were also told that Bailey were trying to get compensation from the panel makers, don't think you would get this with the new construction Alu tech.
Take it to your servicing dealer, and they will get it arranged for you, and they also get the work.
...we were also told that Bailey were trying to get compensation from the panel makers, don't think you would get this with the new construction Alu tech.
I am told the new Bailey body design possibly attracts a higher service charge (+ £100?): There are a series of bolts, obviously only accessible internally, that will need regular re-torquing. Dismantling internal paneling is not a quick job. I don't recall reading this in the marketing hype. Seems you just can't win...
------------- Red sky at night, shepherd's delight
Red sky in the morning, pack up the awning
Anon
Quote: Originally posted by Paul 1950 on 13/2/2011
Quote: Originally posted by Mrs Mop on 12/2/2011
...we were also told that Bailey were trying to get compensation from the panel makers, don't think you would get this with the new construction Alu tech.
I am told the new Bailey body design possibly attracts a higher service charge (+ £100?): There are a series of bolts, obviously only accessible internally, that will need regular re-torquing. Dismantling internal paneling is not a quick job. I don't recall reading this in the marketing hype. Seems you just can't win...
The service charge is £350 for all the bolts to be done.
------------- Roughing it in style at Calloose caravan and camping holiday park nr St Ives.(seasonal pitch)
Its not a hangover, its wine flu!
Quote: Originally posted by Bill Terry on 13/2/2011
Quote: Originally posted by Paul 1950 on 13/2/2011
Quote: Originally posted by Mrs Mop on 12/2/2011
...we were also told that Bailey were trying to get compensation from the panel makers, don't think you would get this with the new construction Alu tech.
I am told the new Bailey body design possibly attracts a higher service charge (+ £100?): There are a series of bolts, obviously only accessible internally, that will need regular re-torquing. Dismantling internal paneling is not a quick job. I don't recall reading this in the marketing hype. Seems you just can't win...
The service charge is £350 for all the bolts to be done.
all above are wrong,sevice charges are reccommended by Bailey at £150 except the 3rd year,when a retorque check is made on the bolts this including the service is recommended at £300 from then on all sevicing is are standard charge. the 3rd year bolt retorque is a once only requirement
if you can find a service for less then please let me know where
the details below are taken from the olympus handbook. As can bee seen the bolt re-torque is ONLY on the third service.
Year One - Full Approved Workshop Scheme Service including moisture survey at £150 + VAT & Parts.
Year Two - Full Approved Workshop Scheme Service including moisture survey at £250 + VAT & Parts.
Year Three - Full Approved Workshop Scheme Service including moisture survey and security check of body shell fixing clamps at £350 + VAT & Parts.
Year Four onwards - Full Approved Workshop Scheme Service
including moisture survey at standard Service Centre price tariff.
Our new Ranger 2006 cracked after 9 months whilst in Spain emailed caravan dealer and Bailey to see what to do ie seal it or not, only got reply from Bailey who said put plenty of silicon over crack (water was running in yes running in) and they would put new front on at dealer. Got new front ,eventually, due to poor dealer service , sold it and bought a Lunar at caravan show. Told new dealer about new front he wasn't concerned just said new front and new window made it look very nice. I was very pleased how Bailey dealt with it very unhappy how dealer handled it.Moved to new dealer.
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