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Topic: Crack on Roof Lunar Ariva

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kellogs

14/4/2011 at 8:39pm
Location: Scotland
Outfit: Lunar Ariva

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We were cleaning our caravan today and when we did the roof we noticed that there were some cracks on it. They are pretty big - about 12 inches long. We bought it brand new, and it is one year old just last March. I will contact the dealer about it in the morning but was just looking for some advice.

I have tried to put a picture of the crack below, there is also another similar single crack.

Thanks,

buzzahole

14/4/2011 at 9:39pm
Location: Lincolnshire
Outfit: Eriba Triton 430GT VW Touran 140

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Are you sure that these are not deep scratches? Aluminium sheet does not crack! Have you tried Lightly using a compound polish?

Assuming that you've not subjected the caravan to any stress then you need to dig in and stick to your guns. The onus will be on you to prove a case!

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When preparing to travel, lay out all your clothes and all your money. Then take half the clothes and twice the money.

tango55

15/4/2011 at 10:43am
Location: Lichfield
Outfit: Coachman Vision 450

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Is this the first time that you have cleaned the roof since collecting the caravan? If so then the default may have been there all the time without noticing it previously. Like buzzahole said, aluminium doesn't crack so it has to be a default in the material itself which should have been rejected before despatch from the factory. As you can't see the roof prior to collection then I think that you may have a valid case as the fault was impossible to detect visibly. Contact the dealer as soon as possible and see what their views are but the case could be argumental in the fact that the deep scratches were caused whilst towing and a collision occurred with branches from low overhanging trees. If that becomes the case then you will find it quite difficult to prove otherwise whether the fault lies with the manufacturer or whether the damage was caused after purchase.

jeff juke

15/4/2011 at 11:17am
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Never heard of a van roof cracking,if they were cracks you would have water coming in.Aluminium can suffer from metal fatiqued, and cracks when it is flexed,push one side of the crack down and if you see a hole its cracked,if not its a score.

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Animals have feelings..

JEFF................

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