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Subject Topic: Emptying van for service.
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31/10/2011 at 6:23pm
 Location: north wales
 Outfit: Sprite+Quattro+FB
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We used to get our last van serviced by a mobile engineer.  Our new van is getting its first service tomorrow. 

How much do you empty out of your van when its going for a service? 

Do you leave the hitchlock and wheel clamps with them or do you assume its safe enough at the service centre?



31/10/2011 at 6:27pm
 Location: Polesworth Warwickshire
 Outfit: Bailey Unicorn III Valencia (LR Disco)
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We leave absolutely everything in.  In fact this last two years we have had the van serviced on the way to holiday.

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David


31/10/2011 at 6:40pm
 Location: north wales
 Outfit: Sprite+Quattro+FB
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Thats good to know.  Saves me moving stuff out and then back in.


31/10/2011 at 7:08pm
 Location: Staffs
 Outfit: Bailey rimini & Skoda Superb
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Having our van serviced next week and received a letter confirming booking and its telling us to take everything out of lockers, everything off floor gas bottles out and evn the step. Going to call in tomorrow see if we can leave the plates and stuff. I,m presuming they want it as empty as possible to damp test inside lockers.

  Agri



31/10/2011 at 7:16pm
 Location: Halifax West Yorkshire
 Outfit: VW Amarok Crewcab Pickup Truck
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It all depends who is doing the service we had ours done at Read caravans at Blackburn we had only to move the big stuff out and it was inside there service centre all the time till the day we picked it up.Ian


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31/10/2011 at 7:47pm
 Location: Lanarkshire
 Outfit: Unicorn Cartagena & Discovery Sport
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Local dealership requests that the caravan is emptied for servicing. My guess is the reason for this is twofold.
One, to make the job easier for whoever is doing the service,no need to move stuff about to damp check or any other interior tasks and,two, to ensure no one comes back after the service to complain that any personal items are broken or missing. Sure most people are honest but wouldn't be surprised to hear that someone was alleging that their 52" plasma t.v. that they had left in the caravan prior to service was gone when they got it back.


31/10/2011 at 8:01pm
 Location: liverpool
 Outfit: pegasus 514
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we had our 1st service and we took out EVERYTHING including the cushions ... we didnt want them even with gloves on mucking up my cushions to get to all the pipes etc so we did remove them , and we got a thank you from them !  So I would like about where they need access to check pipes etc and try to accommodate them  it helps you too because dont forget they are really busy and just want to be quick so they arent fussy where they pile it all up

Teresa



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Cheers
The Robinsons


31/10/2011 at 8:14pm
 Location: Derbyshire
 Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec
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Some dealerships do have a rule that they will not work on a caravan unless it is empty, some state that as they get paid by the hour, any time taken having to empty a caravan of contents in order to get at areas requiring work or a damp test will be charged at the going rate, usually about £50 an hour, Ouch!

For that reason, we always empty ours and allow them access to all lockers ect in order to do an in depth damp check, instead of them trying to only use their meter wherever they could reach, due to the amount of stuff stored in the lockers and bench bases. 

Julia



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Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!


31/10/2011 at 8:17pm
 Location: NW of Glasgow
 Outfit: Sterling Searcher 2008 Volvo XC90
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Our dealer also requests vans are emptied for service. We normally take most stuff into the house for winter, but the pots, dishes and cutlery stay in the van all the time, which doesn't seem to be a problem.

We don't remove any upholstery.

Our dealer will not use any of the security devices, say they have never lost a van, so we just leave it up to them.

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Jennifer


31/10/2011 at 8:22pm
 Location: West Lothian
 Outfit: 20 XC60 B5 18 Elegance 580
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Everything except the gas bottle, the battery and the water pump!

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2020 Volvo XC60 B5 R Design Geartronic / 2018 Swift Elegance 580

Best Wishes

Iain


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31/10/2011 at 8:59pm
 Location: Surrey
 Outfit: None Entered
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We emptied almost everything out of our van less the water hogg and aqua roll which we left in the shower/loo and they didnt test the shower floor because of the things being in there. Annoyingly we asked the person we handed the van over to if we needed to take the stuff out and he said no!


31/10/2011 at 9:34pm
 Location: north wales
 Outfit: Sprite+Quattro+FB
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Oh well I had better get up early in the morning to clear stuff out.  Do you think they will need the stuff removing from under the fixed bed?


01/11/2011 at 1:26am
 Location: Polesworth Warwickshire
 Outfit: Bailey Unicorn III Valencia (LR Disco)
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Quote: Originally posted by brianconwy on 31/10/2011
Oh well I had better get up early in the morning to clear stuff out.  Do you think they will need the stuff removing from under the fixed bed?
Why not ring and ask them?  It seems that different service departments have different requirements.  I can't see that you would need to move it.  Although we leave everything in the van, absolutely everything is under beds or in cupboards.  Nothing at all is left on the floor where you walk and there is always room in the cupboards - they are not packed tight.

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David


01/11/2011 at 7:38am
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I know it is a pain doing it but my dealer insists it is empty.Went for first service cleared van out but left things in front gas locker.It was not until i used the van for first time after service that i found my digital balance for checking gas in bottle had gone, presumably engineer was probably a fisherman.I now empty completely.


01/11/2011 at 9:10am
 Location: north wales
 Outfit: Sprite+Quattro+FB
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I have cleared it out but cushions and bed mattress left in place.  Its amazing how much duvets and pillows weigh.  I will ask them when I take it up there, so I will know for next year.  They are also going to wash the outside of the van.  I just hope they don't direct pressure jets at the mastic sealant.

Thanks for the replies.



01/11/2011 at 10:42am
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We take out the water barrels, waste master, awning and anything large on the floor. All other stuff is left in the caravan except alcoholic beverages.



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