Hi all. I am hoping someone can help me. I bought a 2010 Sterling Eccles Quartz in May and paid cash in full form Discover Leisure Leeds. I rang yesterday to book in for a few warrenty issues we have, as we were to to use for the summer then book in at end of summer when we had finished using. I found out when calling that they had gone into Admisitration my problem is i have a 6 year warrenty with the van. Is the warrenty with Discover or Sterling? can i book into any Sterling dealer to carry out this work?
There is lots of information about this on the caravan forum, it might be worth having a quick read there and then contacting the manufacturer to see which dealers you could use for warranty work.
My van has still a bit of warranty left, but the warranty is with a n other, not Discover. Not that ill be troubling them now.
Im quite glad the company is no more. Saves me getting all the bloody emails they bombard you with - in duplicate in my case!
I found them to be really helpfull but i suppose they will be when you are handing over £15000 in cash?!! i have been on the swift group website who directed me to Dickenson caravans in Bradford, the helpful guy i spoke to there said they will undertake the warrenty clainms on my van and will do the serviceing no problems. Result. Thanks for you help and comments
A day of all things motorhome and campervan. The show is held both in the main indoor arena and across the grounds. Catering, hot drinks and food options are available. Easy access to the site and free parking included. Win one of five pairs of day tickets