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Topic: Catterick Caravans buys Discovers outlets
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18/1/2012 at 6:29pm
Location: Buckinghamshire Outfit: VW Campers and Tents
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CARAVAN retailer Catterick Caravans has bought Discover Leisure’s retail outlet on the A64 between York and Malton.
Discover Leisure closed its site on Flaxton Moor when the business went into administration in October.
Catterick Caravans, run by brothers Chris and Matthew Kinsell, will rename the York site Ebor Leisure World.
Matthew Kinsell said: “This move represents not just our growing influence in the leisure vehicle sector, but commitment to our north-east of England stronghold.”
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Kimberley Caravans have also bought a former Discover Leisure site in Darlington - see here
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18/1/2012 at 8:22pm
Location: Middlesbrough Outfit: 2011 Eldiss supersirocco Rangey sport
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Lets hope catterick caravans get there act together at the place, we bought a new eldiss super sirocco 2011 model in july 2011, still waiting for the spare key to be sent to us!!!!!
frustrating is not the word...
18/1/2012 at 10:14pm
Location: Blyth Northumberland Outfit: Bailey Pageant Monarch two berth
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Good luck to them. I bought an awning from Catterick Caravans last year. Very good selection up on display.
Fred.
18/1/2012 at 10:59pm
Location: Outfit:
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OVER STRETCHED
In My opinion they cant look after the customers they had
never mind poaching for more in other areas !
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19/1/2012 at 8:04pm
Location: Cumbria (Upper Eden Valley) Outfit: Cabanons SunValley Michigan Khyam ABI
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A friend told me that they are taking over the old Discover site at Birtley too------------- Keely :-))
20/1/2012 at 7:25am
Location: Durham Outfit: 2015 swift challenger se 530-2014 L200 warrior
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Quote: Originally posted by dadsbeaniemad on 19/1/2012
A friend told me that they are taking over the old Discover site at Birtley too
They are. Signs are up and vans already on site opening soon.
20/1/2012 at 9:26am
Location: N Yorkshire Outfit: Xc60 D5 Abbey Vogue
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good news , always a great display at catterick .looking forward to a visit to york site soon
22/3/2012 at 12:00am
Location: Stockton on Tees Outfit: Lunar Clubman SB Kia Sorento
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My 2011 Lunar Clubman is booked in for its first service tomorrow at Catterick caravans. Wheel bearing failed on my car on tuesday,garage not sure whether car will be fixed tomorrow. I phoned Catterick service to advise them that I might be a no show or late.Was told that if I didn`t make it tomorrow they couldn`t do the service until mid June!! I offered to leave the van with them in case they could squeeze me in. Not possible.How will this affect my warranty???? I shall be having words with the Mr Kinsetts I think
22/3/2012 at 12:48pm
Location: York Outfit: Sterling Eccles Ruby & Kia Sedona
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I agree with Big Al, we bought ours from them and the sales staff are great.
The customer services are rubbish, I think they should visit Loudhams to see how customer services should be. Dont they realise repeat sales come from the after sales staff. I certainly wont be buying another new van from them, or even getting ours serviced by them again.
------------- Booked:Chester CC, Knaresborough CC
25/3/2012 at 12:22pm
Location: Teesside Outfit: Swift Freestyle
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I bought a new swift from them in March last year. The few warranty problems I've had have taken an age to sort. Won't get finished till June. Everytime time I call its somebody else dealing with it, emails "get lost", promised phone calls never happen. Snotty attitude from the service doesn't help.
28/3/2012 at 9:16pm
Location: Outfit:
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Hi
I was very sorry to read some of the above posts from disappointed customers. We always strive to do our best to solve customer problems.
Please email your complaints in more detail to feedback at catterickcaravans.com where they will be fully investigated.
Thank you
28/3/2012 at 9:43pm
Location: Wigan Outfit: 2003 Swift Accord 490 2010 Honda CR-V
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Wonder what's happening to the chorley branch only got our van 4 mths before they went under, but I heard through work they were in trouble end of 2010.
There's no decent caravan places round here Stewart longton and Campbell's are pants and glossop is miles away.------------- Dave + Maria
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