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Subject Topic: Distance buying on eBay
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27/8/2012 at 11:36pm
 Location: Rhyl North Wales
 Outfit: TBC
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We are looking at replacing our gifted to us old sprite with something along the lines of a mid to late 90s 2 berth van. We have seen some locally but were not too impressed as is often the case the discription and reality failed to match.

If we were to bid and win a van and find on arrival that it was not as described would distance selling rules apply as with cars on ebay and walk away.


27/8/2012 at 11:47pm
 Location: lancs
 Outfit: Dethleffs 550 + volvo s80
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yes definately, if your not happy with it you dont purchase. Whats the worst that could happen, negative feedback. Or years trying to sort out a dodgy van, The item on ebay has to be as described (including any faults , ie. damp ,damag,e missing items). so basically if its not as described then you are well within your rights to walk away. Plus the seller has always the option of selling to the second highest bidder.........


27/8/2012 at 11:53pm
 Location: Rhyl North Wales
 Outfit: TBC
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Thanks for the reply, I've walked away from 2 cars I've bid on before but both sellers understood the distance selling advice, I'm not too bothered about getting neg feedback for not buying, it's just that it looks like I might have to travel to find something suitable and sellers I have contacted so far have said the "you bid you buy" line so I've left it there.


28/8/2012 at 12:12am
 Location: lancs
 Outfit: Dethleffs 550 + volvo s80
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Wise move, if they are pulling the you bid you buy c**p, then that is exactly what they are selling. Hang tight, its getting to that time of year when its a buyers market, and you never know your next van may just be on your doorstep.... good luck.....


28/8/2012 at 6:48am
 Location: flint north wales
 Outfit: swift challenger 480se 2002
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i,ll keep my eyes open for you theres quite a few for sale in the flint./connahs quay area .


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28/8/2012 at 7:00am
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I didn't think sellers could leave neg feedback anymore? But you can as the buyer!


28/8/2012 at 7:01am
 Location: The Black Country
 Outfit: A proud owner of a old ABI maurader
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Have you sold the old one yet ?

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Get out and have a go !You may enjoy it !


28/8/2012 at 7:08am
 Location: west country
 Outfit: None Entered
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Quote: Originally posted by Thekilpins on 28/8/2012
I didn't think sellers could leave neg feedback anymore? But you can as the buyer!


No they cannot. They can only respond to the sellers negative feedback.


28/8/2012 at 8:03am
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Anything related to condition that is not mentioned on listing, particularly damp, message seller by clicking 'ask a question' at bottom of listing & print off his favourable reply along with the listing itself then you have proof he lied if 'van is not as described.

He cannot leave you negative feedback as a buyer but you can leave him neg feedback as a seller & so you should if he has lied on the listing. You may not have wasted money on a dud caravan but it will have cost you plenty in wasted fuel if you have travelled a distance.

Often caravans are advertised with little or no description & this might be on the basis that if there is no description then buyer cannot claim 'van is 'not as described'. If seller will not respond fully to your questions then leave alone.



28/8/2012 at 2:09pm
 Location: Lancashire
 Outfit: None Entered
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We have sold three caravans over the years on EBay.Never had any complaints.Bought a couple too.Just be very careful.Not all people are con men.


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28/8/2012 at 2:16pm
 Location: Nottinghamshire
 Outfit: Sprite Alpine 2 Caravan
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Unless you are buying a 'BUY IT NOW' item or the seller is a business seller then the Distance Selling Regulations DO NOT apply. As with any auction I'm afraid it is buyer beware. I would never buy a large item on any auction site without first viewing the item, I know this is difficult but better be safe than sorry. The sale of goods act also offers very little protection against a private seller, although an item must be as described. If you do want to bid, then ask lots of questions of the seller about the things that they HAVE NOT placed in their listing. Even then, technically, because it is purchased via auction you have purchased it and the seller can expect the money, it would be up to a court to decide if it was misprepresented etc if you and the seller couldn't come to an agreement. Its a very very grey area.

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David
Chillax, you're caravaning


28/8/2012 at 2:50pm
 Location: flint north wales
 Outfit: swift challenger 480se 2002
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focus 1063 whereabouts are you ,,theres a nice 2 berth on the grass verge by the paper mill in flint .


28/8/2012 at 5:00pm
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Is anybody absolutely certain that ebay is a 'proper' auction? At an auction house where you stand & bid then you legally have to buy the item at the fall of the hammer. Would this apply to ebay as you cannot see the item?

Has an ebay seller successfully pursued a non payer through the courts. I suppose it would depend on the circumstances & would it be worth it? It would be easier just to relist. If the winning bidder just failed to turn up & pay I suppose there would be a case but in a dispute over condition of goods It would be more difficult.

Also, I think auctioneers have to be licenced, is ebay the auctioneer or are the individual sellers the auctioneers, if they are not licenced then does UK auction law actually apply?


28/8/2012 at 5:06pm
 Location: Keswick
 Outfit: Bailey
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Sale of Goods Act offers no protection when buying from a private seller. As indicated above the Distance Selling Egs do not apply when buying privately. These statutory protections only arise when you buy from someone acting i nthe course of a business.

If you buy privately then normal contract rules apply.

Yes the goods have to be as described. Any prudent seller would not comment on it being free of damp, so if you find out afterwards that it has damp, you are stuck with it. If they say it is in excellent condition and it has damp then you have a cause of action against the seller. However, you may have to fight to get your money back. Not everyone plays by the rules.

If buying off eBay, go along and see it first and take an engineer who will give it the once over and advise you on its merits before you buy.  

Many a consumer problem arises because of how we buy. Be very cautious and prudent....it's your hard earned cash you need to protect

Phil



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    



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