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Subject Topic: towsure insigna porch awning
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Personhaworth18
21/10/2012 at 10:01am
 Location: Hertfordshire
 Outfit: Elddis 362 View haworth18's Profile View Profile   Reply to haworth18 Reply   Quote haworth18 Quote  
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Towsure insigna porch awning
I purchased on of these at the Nec with a veranda pole included. When I received the invoice two days before delivery the pole was not on the invoice their sales people just said no longer available. Towsure should be better than this. .
As anyone any experience from using one of these awnings


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happy hols


Personmadz
21/10/2012 at 10:25am
 Location: east midlands
 Outfit: swift 530 View madz's Profile View Profile   Reply to madz Reply   Quote madz Quote  
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I have a Towsure insignia full awning which we love.

Try ringing the customer services department about your problem and don't always accept the first answer. When I had a problem the first time I called the advisor was useless. Second time a different advisor and he was great sorted the whole thing. Not all staff are equally useless or brilliant.


Personhaworth18
21/10/2012 at 12:37pm
 Location: Hertfordshire
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thanks can you tell me if the breathable material reduces condensation in cooler weather

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happy hols


Personmadz
22/10/2012 at 5:58pm
 Location: east midlands
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I can't answer this with much authority as this is our first main awning and we haven't used it in cold weather.

Using it during a wet fortnight during the summer we did find quite a bit of condensation settled on the internal roof overnight despite having the front small vents open.

Hope that helps a bit.


Personhaworth18
23/10/2012 at 1:18pm
 Location: Hertfordshire
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thanks again sounds like its normal let you know how we get on. I have sorted out towsure they have promised to forward a rail

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happy hols


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Personmadz
26/10/2012 at 10:38am
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Good luck do let me know how you get I on we are thinking of a bit of winter vanning ourselves this year.



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