I wonder if you good folks can help me with a query. We had our caravan new in September 2014. I know that under the terms of the warranty it has to be serviced before September 20th 2015. Do I have to go back to the dealers or can I get a mobile service engineer to do it?
------------- Lyn xxx
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I think you will find the first service dates a little more flexible:
1.You must ensure that your caravan has had an Annual Service (see clause 2 below) within 90 days before or 60 days after each anniversary of the original date of purchase. In order to preserve your SuperSure Warranty, the third Annual Service must be carried out before the expiry of the 36 month period from the original date of purchase. In order to preserve your Body Shell Warranty, the sixth Annual Service must be carried out before the expiry of the 72 month period from the original date of purchase.
worth checking with the dealers, some are more difficult to deal with over warranty claims if you service elsewhere. We know they shouldn't but many are, they get paid very poorly by manufacturers for carrying out warranty work.
And they don't want to give up workshop slots to full fare customers for warranty work on a van bought elsewhere.
------------- XVI yes?
As well is two words!
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Topic: first service
