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Subject Topic: kampa 390 air awning valves
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18/8/2015 at 6:14pm
 Location: Swansea
 Outfit: 2017 Benimar Mileo
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For information for those who need to replace a KAMPA intake valve. Or need to take bladder out for checking or want actual advice on electric pumps, read on. I am sorry if this already a post, but I could not find it!

Had a problem with our 2013 bought Kampa rally air 390, would not retain any air!

could not find a leak or puncture, striped air bladder out to test and found no leaks. Scratched head a few times and eventually found leaking of intake valve, so I put a little water in the intake valve to find a lot of bubbles, which indicated a leak. It was inflated at this time.   searched high and low to find kampa spares, but nothing, took a chance on ebay and bought two valves that appeared to be correct size but they are a fraction too large, they are red and sold in pairs. so waste of 8 pounds.

They did not even fit our inflatable which the seller claims.

So could not source a specific kampa valve on line and kampa wanted 10 quid delivery for parts, when I called them direct to enquire about possible bladder replacement, they wanted £58, so I Purchased two valves for a sunncamp airvolution, taking another chance,and they worked perfectly. No more leaks. Kampa have no aftersales spares service to speak of, whilst other brands appear to do! Hence i will not be buying kampa again for this reason! I need to be able to source parts for gear bought especially expensive gear.

Also I researched electric pumps, because the task of blowing up during my fault finding was starting me to think of going to cheap pole awning. very little information on electric pumps found for air awnings. The kampa version at 99 quid appears to be discontinued or always out of stock, but very expensive, so I looked at the alternative, bravo, but it appeared to have functional issues based on an posted do not buy article. So that was out. The other versions were silly money.

I found one forum that mentioned the sevylor pump for £38 but expected it not to fit the valve based on the author, who stated he had to make some adjustment, also a Kampa rep (online) claimed the pumps were not up to the task!

well for those with kampa air awnings, it is up to the task, and It did it in less than a few minutes to 8psi. I know the awning is tested to 22psi so I could have inflated higher or up to 15psi with this pump. The pump is quiet, good lead length and comes with two hoses, one with a boat valve socket, comes in blue.

so hopefully this information will save you time, effort when you have leak issues, or if you are thinking of getting a pump.   happy to advise anyone if they want to take their air bladder out for testing, its very simple. with little online instructions, well I found none anyway.

-------------
Paul


18/8/2015 at 8:36pm
 Location: Sheffield
 Outfit: Sterling Eccles Sport 636
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Quote: Originally posted by devil99qa on 18/8/2015
For information for those who need to replace a KAMPA intake valve. Or need to take bladder out for checking or want actual advice on electric pumps, read on. I am sorry if this already a post, but I could not find it!

Had a problem with our 2013 bought Kampa rally air 390, would not retain any air!

could not find a leak or puncture, striped air bladder out to test and found no leaks. Scratched head a few times and eventually found leaking of intake valve, so I put a little water in the intake valve to find a lot of bubbles, which indicated a leak. It was inflated at this time.   searched high and low to find kampa spares, but nothing, took a chance on ebay and bought two valves that appeared to be correct size but they are a fraction too large, they are red and sold in pairs. so waste of 8 pounds.

They did not even fit our inflatable which the seller claims.

So could not source a specific kampa valve on line and kampa wanted 10 quid delivery for parts, when I called them direct to enquire about possible bladder replacement, they wanted £58, so I Purchased two valves for a sunncamp airvolution, taking another chance,and they worked perfectly. No more leaks. Kampa have no aftersales spares service to speak of, whilst other brands appear to do! Hence i will not be buying kampa again for this reason! I need to be able to source parts for gear bought especially expensive gear.

Also I researched electric pumps, because the task of blowing up during my fault finding was starting me to think of going to cheap pole awning. very little information on electric pumps found for air awnings. The kampa version at 99 quid appears to be discontinued or always out of stock, but very expensive, so I looked at the alternative, bravo, but it appeared to have functional issues based on an posted do not buy article. So that was out. The other versions were silly money.

I found one forum that mentioned the sevylor pump for £38 but expected it not to fit the valve based on the author, who stated he had to make some adjustment, also a Kampa rep (online) claimed the pumps were not up to the task!

well for those with kampa air awnings, it is up to the task, and It did it in less than a few minutes to 8psi. I know the awning is tested to 22psi so I could have inflated higher or up to 15psi with this pump. The pump is quiet, good lead length and comes with two hoses, one with a boat valve socket, comes in blue.

so hopefully this information will save you time, effort when you have leak issues, or if you are thinking of getting a pump.   happy to advise anyone if they want to take their air bladder out for testing, its very simple. with little online instructions, well I found none anyway.



Thanks for the post very informative. Can I ask do you run the sevylor pump from your cigarette lighter ?


19/8/2015 at 9:29pm
 Location: Swansea
 Outfit: 2017 Benimar Mileo
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Thanks, yes you can. Only used it once in the garden on a power station, very quick, long power lead and very quiet. Highly recommend it and the spare valves.

-------------
Paul


19/8/2015 at 10:03pm
 Location: Sheffield
 Outfit: Sterling Eccles Sport 636
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Thank you.


24/8/2015 at 2:20pm
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Does the pump have a pressure gauge so that you can tell how much air is going in?


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24/8/2015 at 2:23pm
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Sorry, I forgot to ask do the inflation adapters fit ok?


15/9/2015 at 11:57am
 Location: Swansea
 Outfit: 2017 Benimar Mileo
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Sorry, been away, yes no problems at all. I was surprised myself based on the only review I could find. Have you got one now?

-------------
Paul


17/9/2015 at 11:23pm
 Location: Long Eaton Nottingham
 Outfit: Avondale Argente 550 4 (2007)
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Hi Paul sorry to hear of your problems but glad you are sorted. We found that one of the tubes wasNT holding air. We took it out and couldn't find a leak. We found Kampa very helpful. It had only been used twice before it leaked. Kampa sent us a new one free of charge and it has cured the problem. From our experience with Kampa we can't fault them.

-------------
* * Sue * *


18/9/2015 at 11:06am
 Location: Swansea
 Outfit: 2017 Benimar Mileo
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glad to hear they sorted it, but I guess it was under warranty, just remember when or if you get another problem, check the value with a little water to see if the bubbles are visible, then you will know its a value.   taking apart is fairly easy and if you can fix a tyre puncture then you can fix a kampa problem.   Bestway do very cheap self sticking repair patches, highly recommend them should you need a fix in the field.   used on our 14 year old inflatable boat and does the trick. Have you bought the pump yet?

-------------
Paul


25/5/2016 at 1:52pm
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Hi, just reading the thread there relating to the KAMPA Rally Air Awnings.

Just to add my experience of KAMPA customer service levels so that people can make an informed choice if thinking of getting one:

I simply can not fault them - KAMPA without a doubt have provided me with absolutely the best customer service I have ever experienced.

Now, that statement may sound over the top, however I have just bought a second hand KAMPA Rally Air 390 Awning off of Ebay for a bargain price of £250 (usually >£400). The awning was advertised as having a "slow puncture in the central crossbar section" however from the photos it didn't seem to have too much of an effect on the integrity of the frame. Either way I thought I would contact KAMPA and enquire about spare parts.

The next day a large box containing replacement inner tubes for EVERY section was delivered - totally FOC - No delivery charges or anything! This was unbelievable service!

Unfortunately it turned out not to be a puncture on the inner tube after all - it was in fact the connecting air valve at fault (failed O Ring) - so I contacted KAMPA again and true to form the very next day I received not one but two replacement valve units - again totally FOC with no delivery charges!

I now have a fully repaired awning for a bargain price of £250 AND also have a full consignment of replacement inner tubes should I suffer a puncture on ANY airframe section in the future!

I simply can not recommend the guys at KAMPA enough, Due to the service I received I have ensured that all my caravan accessory purchases go through KAMPA from now on.

Superb!


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25/5/2016 at 10:29pm
 Location: Near Belfast
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I bought the decathlon 5.2 litre double acting pump for my air awning. It has a pressure gauge and as it's taller is so much easier on my back as well as inflating the awning faster and to a much higher pressure. 13 quid....

-------------
if your not living life on the edge your taking up tooo much room


02/11/2016 at 11:14am
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Hi
    just reading about the kampa air awaning i brought one a kampa 390 in april 2016 wished i had never seen the thing first time up we had a slow leake some wear found it to be on the first tube rang the surplyer was told send it back at my cost they would send replacment out next day fitted new tube thought id put it up and just check glad i did ive always seen the third tube with a slight bend in it so i got the tube out and it was over 12inch longer the the replacement and look hod when the awaning was put up so now ive brought aold style 390 the air awaning is in the loft and as for the kampa air awaning pump save your money dont buy one mine went in the skip


02/11/2016 at 1:20pm
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And breathe.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


02/11/2016 at 1:32pm
 Location: Sheffield
 Outfit: Sterling Eccles Sport 636
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Quote: Originally posted by blueexpo97 on 02/11/2016
And breathe.



not sure about breathing I need a translator!


02/11/2016 at 3:32pm
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I was thinking that, but feel better that you said it.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.



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