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Subject Topic: Caravan just serviced. Post Reply Post New Topic
Message posted by path2011/2/2021 at 4:17pm
Outfit:  Swift Conqueror 565     Location:  Greater Manchester
Joined: 31/8/2005
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We have just had our caravan serviced at home. It is so much easier than having to hook it up and take it on a fifty mile round trip to where we used to take it.(Reads, Blackburn, no longer there)This is the third year we have had it done at home. The service etc is registered with Swift each year.
We are very happy bunnies too as itís as dry as a bone.

Message posted by Ancient Uncle11/2/2021 at 5:09pm
Outfit:  Coachman Festival     Location:  None Entered
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Yes, we have had ours serviced at home this year. Certainly made life a lot easier. Like you, we had a 50 mile round trip to make and would have to hang around for hours waiting.

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Message posted by Mrs. Bonce via mobile 11/2/2021 at 5:50pm
Outfit:  Shogun and Coachman VIP 575     Location:  Luton (no jokes please)
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So do we, no dealers within 40 mlies. Had to change though, one was a total cowboy.

Message posted by Pixie_Hez12/2/2021 at 9:15am
Outfit:  Swift Challenger 560     Location:  Liverpool
Joined: 05/7/2003
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Up until this year we have always taken our vans back to the dealer for servicing which has been a bit of a nuisance as our current dealer is 50 miles away and insists that the caravan is completely empty before it is dropped off with them and left for a week, so in essence, it is a 200 mile trip for us as we drop it off one week and pick it up the next.

Our van was due itís service a few weeks ago so as soon as we went into lockdown, we realised it was not going to be possible. The dealer contacted us to say that they were cancelling our service but not to worry, as swift were extending the service period due to Covid and we could get it serviced when lockdown is over. However, I was foreseeing a huge backlog of vans needing serviced after lockdown and a long wait for a service slot so we didnít want to wait. I did a bit of searching online for reviews of the local mobile guys who are registered with the approved workshop scheme and gave one a call. He fitted us in about a week before the service anniversary of our caravan, came and did the service very efficiently, registered it for us on the swift website and didnít require us to remove any items from the caravan. It was just so much easier than having to take it to the dealer that I doubt we will go back to using the dealer for future servicing.

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Pixie

Message posted by Francais12/2/2021 at 11:09am
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Wow Path20, I was not aware that ďRead CaravansĒ had gone since 2019, I would often pop in there when I was working in the area, to have a mooch at the caravans and have a look at the TTís and FCís that weíre kept under cover, the accessories shop was also worth a look.

Sad that after 50 years they are now gone, despite a major refurbishment and being taken over by Campbells Caravan of Preston back in 2017.

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Message posted by daleswalker12/2/2021 at 11:35am
Outfit:  Unicorn Valencia and Volvo XC70     Location:  Sunny Donny!!
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We have a registered service engineer in the same business park as our caravan storage. All I do is drop the keys off with them when servicing is due and a couple of days later I'll pick the keys up again...Easy Peasy!!

Message posted by Pickled Onion12/2/2021 at 12:14pm
Outfit:  Bailey Burgundy S7 Honda CR-V IV     Location:  Near Alton Towers N. Staffs.
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Yes, emptying the van to take it for a warranty service was a pain, as soon as the warranty had expired we had it done at home. So much easier, plus I think a better job is done, you can see him doing it and ask his advice. Much cheaper too.

Dave.

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Give a man a fish and he will eat for a day,
Teach a man to fish and you can get rid of him for a whole weekend.

Message posted by path2012/2/2021 at 4:27pm
Outfit:  Swift Conqueror 565     Location:  Greater Manchester
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Our caravan is still under warranty, Our mobile chappie is a Swift approved workshop/repairer.

Message posted by meandmygirl12/2/2021 at 6:25pm
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Same as most response have stated, used the dealer we purchased the van from for the first couple of years agonising 200 mile round trip.

I have used a mobile AWS engineers for 7/8 years now. The last 4 service (including the one booked in for March) have been completed by Olympic Caravan Services at our Storage site.

Olympic Caravan Services

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Don't take LIFE too seriously nobody gets out ALIVE anyway

Message posted by John470312/2/2021 at 7:00pm
Outfit:  Elddis Avante 454     Location:  Glasgow
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What happens if the mobile service engineer finds a fault? Will he fix it under warranty? If not will the agent who sold it be willing to do a repair if they have not serviced it every year?
Hving it serviced at home seems such a good idea but are there problems?

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We camped for many years and in 2012 we bought a caravan.
We hope that 2021 will be better than last year. We have already cancelled 17 nights but have another 70 booked throughout the year.

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Message posted by ian d12/2/2021 at 8:33pm
Outfit:  swift elegance 565     Location:  barnsley
Joined: 12/10/2005
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i will be glad when our van is service this year for the 3rd time we live in barnsley and we bought it from glossop caravans the other side of the pennines we will go back to using the mobile service gent we have used before he only lives about 1 mile from us and he is very informative and does a great job and a lot cheaper

Message posted by Pixie_Hez13/2/2021 at 9:34am
Outfit:  Swift Challenger 560     Location:  Liverpool
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Quote: Originally posted by John4703 on 12/2/2021
What happens if the mobile service engineer finds a fault? Will he fix it under warranty? If not will the agent who sold it be willing to do a repair if they have not serviced it every year?
Hving it serviced at home seems such a good idea but are there problems?



Our mobile guy is approved by all the major component suppliers to the caravan industry eg Alde, Dometic, Thetford etc and he is able to make any repairs and carry out any warranty work related to these components as he makes the claims directly to each individual company rather than to the caravan builder. The only thing he isnít allowed to do warranty work on is the body of the caravan so if there was damp and it was under warranty, it would have to go back to the dealer or if there was any other warranty issue with the chassis or build of the van.

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Pixie

Message posted by path2013/2/2021 at 10:09am
Outfit:  Swift Conqueror 565     Location:  Greater Manchester
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We use Yorkshire Tourers,Jamie.We have been very pleased with the very efficient services he has carried out.

https://www.yorkshiretourers.co.uk

He travels over the Pennines to service ours.

Message posted by scot10021/2/2021 at 11:50am
Outfit:  compass kensington ssangyong korando     Location:  ripley derbyshire
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yes mobile engineers may be great, but what do you do if they find damp, or need a part from what i understand they carnt put warranty claims in so have to go back to dealer, that's if they want to do job as you have not been using them, witch is more hassle than its work, i stand corrected????

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beer,beer and more beer!

Message posted by path2021/2/2021 at 7:21pm
Outfit:  Swift Conqueror 565     Location:  Greater Manchester
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The one we use registers with Swift each service. They are a Swift approved workshop and carry out all repairs. Check out Yorkshire Tourers.
There could be a similar set up close to youl

Message posted by iank0122/2/2021 at 10:00am
Outfit:  Buccaneer Cruiser     Location:  Worcestershire
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Quote: Originally posted by scot100 on 21/2/2021
yes mobile engineers may be great, but what do you do if they find damp, or need a part from what i understand they carnt put warranty claims in so have to go back to dealer, that's if they want to do job as you have not been using them, witch is more hassle than its work, i stand corrected????



Correct, but you can take the caravan to the dealer and tell them to repair the damp as they are obligated to do so by CRA 2015 and cannot refuse the claim.


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