Is the leisure battery fully charged and have you checked it with a multimeter to see how many volts there are?
I would assume this problem is battery related and as you have already changed the batteries in the handset then I would consider that it would be the leisure battery at fault. However, you could call Powrtouch customer services on 01283-587900 and ask for advice as they are extremely helpful.
Quote: Originally posted by tango55 on 21/3/2021
Referring to the title, don't you mean 'Powrtouch' classic motor mover?
Well, you and OP are neither right nor wrong there tango55! The company was originally known as Powrwheel, harking back to it's origins of powered jockey wheels, changing it's name to Powrtouch some time after introducing the Powrtouch Motor Movers.
That OP title/description may be an indicator of just how old this unit is, as no other info on it's model variant given, which may have a bearing on relevant advice.
Few things to check out.
Check the warning lights and error codes on the control unit.
Leisure Battery voltage, and condition of all MM related cabling and connectors, including voltage at control unit, low volts can cause erratic behaviour.
Check that the aerial wire from the control unit is undamaged, and not shielded by any metallic objects that would interfere with radio signal.
Check correct function of control unit and remote handset by using the umbilical cord to bypass radio link.
Quote: Originally posted by Mick S. on 25/3/2021
Is there not a reset button of sorts on the power box? Ive heard of the power cords, but not got one. Where do they connect to on the 'van?
On my later Evolution model, you reset the control unit by switching it off from the master power/isolator switch for 20 sec or more. It reboots itself from scratch on power up.
The 'umbilical cord' plugs into the MM control unit on the 'van' and remote control handset. It was discontinued on later models like my Evolution.
Quote: Originally posted by Mick S. on 25/3/2021
Is there not a reset button of sorts on the power box? Ive heard of the power cords, but not got one. Where do they connect to on the 'van?
On my later Evolution model, you reset the control unit by switching it off from the master power/isolator switch for 20 sec or more. It reboots itself from scratch on power up.
By that, i assume you mean turning the red key off/on again? I meant, if the remote stops 'communicating' and somehow ends up out of tune with the box despite the key reset. I thought there was a reset button to press to 'align' the two. Maybe not, nowadays.
Quote: Originally posted by Mick S. on 25/3/2021
Is there not a reset button of sorts on the power box? Ive heard of the power cords, but not got one. Where do they connect to on the 'van?
On my later Evolution model, you reset the control unit by switching it off from the master power/isolator switch for 20 sec or more. It reboots itself from scratch on power up.
By that, i assume you mean turning the red key off/on again? I meant, if the remote stops 'communicating' and somehow ends up out of tune with the box despite the key reset. I thought there was a reset button to press to 'align' the two. Maybe not, nowadays.
Yes, I do mean the big red removable key.
What you are referring to with the 'reset button' is not resetting the control unit, but mapping (matching) the remote control to the control unit. Yes there is a hidden (down a small hole - use a thin tool to activate) remote control re-mapping switch on my unit, but AFAIK it only re-maps the remote-controller, not resets anything else. If the remote has totally lost contact with the controller, this may fix it, but not sure it would do anything to fix an intermittent connection, but as a no cost, low risk option, it may be worth a try, if nothing else as a fault elimination procedure. There is a main unit/remote control procedure to follow as described in the user manual.
Thanks for the clarification.
As an aside, does anybody else have the red key tethered to a bit of string inside the locker? I ask, because i have seen more than one caravan going out of a site with the locker door down. And if the key is just left in the slot, it probably wont be there when you arrived home. Mine is on some very fine but strong string, not unlike thick cotton, and fixed around one of the screw-heads inside there. Just a 'tip of the day'.
We do keep our key on a long string, but do not leave it in situ. We have a small bag placed just inside the caravan doorway that contains everything associated with the mover, including a spare battery for the remote.
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Topic: Powrwheel classic motor mover
via mobile 21/3/2021 at 8:46am
