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Subject Topic: "Satisfaction notification"
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via mobile 24/10/2024 at 11:48am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Is it usual to receive this to be signed by ourselves and the workshop and returned to Coachman after a damp repair under warranty? Long story, our dealer closed and we had difficulty finding someone who would do the work


via mobile 24/10/2024 at 1:29pm
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Never ever had to sign for any warranty work,but has always been done by our dealer. Never had Coachman Caravan as 90% of our caravans have been Swifts. Maybe it is because Nene are independent and not a Coachman dealer.


via mobile 24/10/2024 at 1:32pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Thanks, they are authorised to do Coachman repairs. I have emailed Coachman so will await their reply.


24/10/2024 at 7:35pm
 Location: Glasgow
 Outfit: Elddis Avante 454
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I had a small repair done to my Elddis under warranty. It was a replacement shelf. When I sent to collect my caravan, they insisted that I went and checked their work and then I had to sign to say I was happy with it.
I wonder if the manufacturers insist upon this before paying the dealer.


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We camped for years. In 2019 we bought an Elddis Avante 454. We like it as it is short (6.9m) and fits in our driveway and has a fixed bed.
We had 127 nights away in the caravan in 2023.


via mobile 24/10/2024 at 7:47pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

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Possibly, Coachman have confirmed that this is a requirement.unfortunately we are not happy with the so called "work" done.


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24/10/2024 at 8:05pm
 Location: 
 Outfit: 
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Well obviously don't sign it and tell them until things are rectified to your satisfaction it will remain unsigned.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


via mobile 25/10/2024 at 7:58am
 Location: 
 Outfit: 
View birdman101's Profile View Profile   Reply to birdman101 Reply   Quote birdman101 Quote  
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If you are not satisfied have not raised this with Nene, and if so what is their responce.


via mobile 25/10/2024 at 8:02am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

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Doing that today. Thanks for your reply.


25/10/2024 at 9:11am
 Location: 
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View blueexpo97's Profile View Profile   Reply to blueexpo97 Reply   Quote blueexpo97 Quote  
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No bother.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.



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